Technical Account ManagerKrisAtWork • bhopal, madhya pradesh, in
Technical Account Manager
KrisAtWork • bhopal, madhya pradesh, in
6 hours ago
Job descriptionLead customers through adoption of new features, use-cases, and modules across different teams, regions, and business units. Be hands-on with the platform; stay current on product capabilities, integrations, and AI-driven enhancements. Proactively identify efficiency gains, automation opportunities, and configuration improvements to drive increased usage and ROI. Support onboarding, configuration, integration validation, and rollout activities to ensure smooth technical implementation. Understand customer architecture, data flows, and system dependencies to advise on scalable, secure, and optimized setups. Coordinate with engineering, product, support, and services to resolve issues and influence roadmap priorities. Serve as the customer’s day-to-day strategic advisor and trusted technical partner. Build strong, multi-level relationships with senior stakeholders, end users, and technical teams. Develop internal champions who advocate for the platform and support expansion opportunities. Track and manage key performance indicators across adoption, consumption, value realization, and retention. Establish strong operational discipline with regular check-ins, executive business reviews, and early-warning risk management. Own renewal readiness and partner with Sales to identify upsell / cross-sell opportunities. Act as the internal voice of the customer, communicating needs, challenges, and enhancement requests to product and engineering teams. Partner cross-functionally to ensure seamless end-to-end experience across support, services, product, and sales. 3+ years in B2B SaaS account management, customer success, technical account management, and / or implementation roles. Strong understanding of web technologies, APIs, integrations, SaaS platforms, CRM, and / or social media technologies. Excellent communication, stakeholder management, and executive-level presentation skills. Strong analytical and problem-solving mindset; ability to derive insights, harmonize data, and build business cases. Skilled at breaking down complex issues, articulating technical concepts clearly, and driving structured resolutions. Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Passion for solving customer challenges, driving outcomes, and delivering exceptional customer experience. Experience with customer engagement platforms, Go-To-Market technologies or omni-channel digital tools is a plus. Bachelor's degree in a technical, engineering, or related discipline; advanced degree preferred. Hands-on familiarity with workflow tools, analytics, data visualisation, AI-driven solutions, and enterprise integrations. Multilingual abilities (French, German, Spanish, Japanese, etc.) are a plus. Flexibility to support North America time zones.
As a Technical Account Manager, you will own the end-to-end post-sales relationship and ensure customers realize maximum value from their investment. You will act as a trusted advisor, technical expert, and strategic partner, driving adoption, delivering measurable business outcomes, and ensuring long-term retention and expansion.
What You'll Do
Deliver Customer Value
- Develop a deep understanding of customer goals, workflows, and technical environments to map them to platform capabilities, best practices, and measurable business outcomes.
- Run value check-ins, business reviews, and optimization sessions to ensure customers consistently realize ROI.
- Provide consultative guidance, platform enablement, training, and solution recommendations to maximize value and improve end-user experience.
Drive Adoption & Platform Success
Lead Technical Implementation & Solution Delivery
Build Strategic Relationships & Champions
Manage Account Health & Governance
Advocate For The Customer
Who Are You & What Makes You Qualified
Create a job alert for this search
Technical Account Manager • bhopal, madhya pradesh, in
Related jobs
)
World Wide Technology Holding Co, LLC (WWT).Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.
Louis, WWT works closely with industry leaders su...Show more
AWS Technical Manager
CBTS • bhopal, madhya pradesh, in
CBTS’ Enterprise Service Delivery Center is expanding our Cloud Services Operation and looking to add a Senior AWS Cloud Architect.
This role can be performed remotely from inside the Continental US...Show more
Last updated: 20 days ago • Promoted
Account Manager - Email Marketing Agency
Syncopated Marketing • Bhopal, Madhya Pradesh, India
We’re a results-driven email marketing agency that helps brands grow through strategy, storytelling, and smart design.Our team combines creativity with data to deliver campaigns that convert and bu...Show more
Last updated: 17 days ago • Promoted
Technical Project Manager
Newpage Solutions • bhopal, madhya pradesh, in
Location : Remote | Type : Contract.Newpage Solutions is a global digital health innovation company helping people live longer, healthier lives.
We partner with life sciences organizations—including p...Show more
Last updated: 18 days ago • Promoted
Delivery Manager
Tata Consultancy Services • bhopal, madhya pradesh, in
Functional Title : Project Manager.Manage the Company Financials Delivery with the Equity Capital Market team distributed over global delivery centers with strong understanding of Company Financial ...Show more
Last updated: 30+ days ago • Promoted
Technical Account Manager
Baldor Technologies Private Limited (IDfy) • bhopal, madhya pradesh, in
IDfy is Asia’s leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy,fraud detection smarter, and onboardi...Show more
Last updated: 6 hours ago • Promoted • New!
Technical Program Manager
LifeCell International Pvt.Ltd • bhopal, madhya pradesh, in
We’re hiring a Technical Program Manager with 7+ years of experience in software development and system implementation, and hands-on expertise in Zoho Books.
This role is perfect for someone who can...Show more
Last updated: 18 days ago • Promoted
Technical Project Manager
Branch International • bhopal, madhya pradesh, in
Branch is a leading AI-based lending fintech with 50M+ downloads across India and Africa.We use alternative data to reach millions of people that are largely excluded from the financial sector.Head...Show more
Last updated: 20 days ago • Promoted
Account Manager
Randstad Enterprise • bhopal, madhya pradesh, in
Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results.
We are a close-knit group that values collaboration, op...Show more
Last updated: 3 days ago • Promoted
Technical Solutions Manager
Lumileds • bhopal, India
Lumileds International is a global leader in LED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential.Our app...Show more
Last updated: 1 day ago • Promoted
Account Manager - Conversion Tracking
Geeks of Digital • bhopal, madhya pradesh, in
Geeks Of Digital is a remote-first marketing measurement agency committed to helping businesses achieve measurable and scalable ROI through data-driven insights.
Specializing in comprehensive market...Show more
Last updated: 3 days ago • Promoted
Key Account Sales Manager
Connect System India Pvt. Ltd • bhopal, madhya pradesh, in
Table and Floor Boxes for Offices, Homes, and Residential spaces.Our products are designed to meet diverse customer requirements and undergo rigorous quality checks for reliability.Certified by the...Show more
Last updated: 6 hours ago • Promoted • New!
Account Manager - IT and technical Staffing / solutions ( India )
Redolent, Inc • Bhopal, Madhya Pradesh, India
We are looking for Account Manager to join our India team immediately TITLE : Account Manager - IT and technical Staffing / solutions ( INDIA ) LOCATION : Remote is OK.
Ahmedabad / Bangalore / Hyderabad / ...Show more
Last updated: 2 days ago • Promoted
Account Manager - Global AI Powered Tech Talent Startup
SkillsCapital • Bhopal, Madhya Pradesh, India
Are you great at building relationships, solving client problems, and keeping things moving without dropping the ball? Do you thrive in a culture where ownership, accountability, and delivering res...Show more
Last updated: 3 days ago • Promoted
Key Account Manager, Performance OEM
Confidential • Bhopal, India
Key Account Manager (Sales), Performance OEM.Do you want to build a career with responsible impact.Do you have the drive to build strong client relationships and grow strategic accounts in the ener...Show more
Last updated: 24 days ago • Promoted
Oracle Technical Project Manager – (cost accounting) (Remote Contract Opportunity)
World Wide Technology • bhopal, madhya pradesh, in
Remote
Last updated: 4 days ago • Promoted
Account Executive
Shipday • bhopal, madhya pradesh, in
At Shipday, we are arming the rebels in local delivery space.Shipday's mission is to democratize access to easy, affordable local delivery solutions for small businesses all over the world.Shipday ...Show more
Last updated: 3 days ago • Promoted
Technical Lead
Responsive • bhopal, madhya pradesh, in
Responsive is looking for a Technical Lead who combines strong technical expertise with leadership skills to drive complex projects and mentor a team of engineers.
In this role, you will take owners...Show more
Last updated: 6 hours ago • Promoted • New!
Technical Services Manager
GenScript • bhopal, madhya pradesh, in
Coordinate accountteam to drive business growth by strengthening the service levelto customer.Develop technical solution / innovation for regionalkey account and distributors to address customer need...Show more
Last updated: 30+ days ago • Promoted