Program Operations Analyst (Data Analyst)

Description

As aEnergy Program Operations Analyst, you will support Stem’s business activities with regards to Grid and Demand Response programs and utility contracts. The primary focus of the position is to assist in the execution of Stem’s utility contracts and demand response programs, with a focus on operational excellence. This effort includes process design and implementation, contract compliance, reporting, technical modeling and settlement activities. You will support strategic plans on how to design, implement, and scale programs within the company. You must demonstrate a blend of business, technical, and executional expertise. You will report into the Grid Service Program Management team.

Key Responsibilities :

Manage program operational deliverables and deadlines and ensure the successful and on time submission of required materials for Stem’s Grid and Demand Response programs

Perform quality control measures on tariff and timeseries data, and generate performance analyses reports for energy storage assets

Draft, document, implement, and improve scalable processes across functional teams to manage the customer enrollment, portfolio performance validation, and financial settlement and billing for utility programs

Execute tools (in Python, Excel or SQL, as appropriate) to automate or simplify manual processes and procedures and reduce overall operational errors

Identify and communicate risks in operations and processes; and assist in developing and adopting mitigation strategies

Support project finance models for portfolio financial performance and conversations with customer account manager

Assist with monthly and quarterly financial activities : organize all relevant data, create billing statements, as well as monitor and verify utility and vendor payments

Assist in developing and tracking KPI performance metrics for Stem’s energy storage systemsparticipating in various programs / markets and communicating to internal and external stakeholders

Manage incoming requests, program updates, and ad-hoc transactional tasks as necessary

Support operational initiatives as needed and identify and execute opportunities to increase the level of automation of current processes

Prepare and deliver complex analyses and conclusions to members of the operations organization

Requirements :

3-5 years of technical experience with advanced Excel modeling and programming or use of analytic tools like Python and R

Strong quantitative analytic skills and financial modeling skills with demonstratedproficiency with technical concepts

Project planning experience with ability to plan, prioritize, and execute on multiple projects simultaneously

Ability to multi-task with willingness to take on wide variety of tasks, both exciting and sometimes routine

Ability to learn quickly and produce quality work under tight deadlines

Ability to track and summarize project and operations status

Self-motivated, detail-oriented personality, demanding high quality performance from self and colleagues

Excellent oral and written communication skills

Ability to create clear process documentation and execute operational runbooks and standard operating procedures

Candidates must be patient, persistent, and willing to dive into a challenge

Education and Experience :

A Bachelor’s degree in a technical, quantitative or business discipline preferred

Experience in PV renewables, battery storageincludingdemand-response participation or wholesale electricity market participationis preferred

Understanding and demonstrated interest in time-series data, electrical utilities, utility tariffs, and renewable energy is a major advantage

Prior experience working with large sets of data and data analysis using Python, SQL, Salesforce.com, JIRA, Tableau and reporting tools a plus

Stem, Inc. is an equal opportunity employer committed to diversity in the workplace and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, religion, national origin, ethnicity, citizenship, sexual orientation, gender identity, age, marital status, disability, genetic information, military status, protected veteran status or any other factor protected by applicable federal, state or local laws.