Cluster Optometrist

About Lenskart

With a mission to give India a vision, Lenskart.com is Asia's fastest growing eyewear company. Lenskart's products include

prescription eyewear, contact lenses and sunglasses, all equipped with the customers' eye powers. Backed by IDG

Ventures, Unilazer Ventures and TPG Capital, Lenskart has grown its array of services exponentially.

About The Role

The role of Cluster Optometrist at Lenskart revolves around a combination of a perfect blend of optometry and optical

retail. He / she plays a pivotal role in upskilling the front end retail staff on the professional optometry grounds. They are

responsible to deliver the best customer experience by leading the example in driving the key business metrics with their

optometric approach. Their key deliverable in business includes maintenance of eye test quality and dispensing standards

throughout as per Lenskart norms.

Responsibilities

Area Activities expected to be performed by a Lenskart Cluster Optometrist

Store Visit

• Must visit assigned stores in Lenskart uniform and manage the complete Technical and

Functional part of Lenskart stores.

In Store Duty

Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc.

shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry,

merchandise, Instrument calibration, KMT products etc.

lead by example

Manpower

and conduct meetings with respective AOMs to discuss reviews, performance or

proposals

Training

dispensing, contact lens, troubleshoot, deliver to measure the impact of training on

store performance. Identify and Train the Store staff to help them achieve their goals

Audit

Team Leader

store team

Revenue

reviews, increasing number of eye tests done at store and reducing returns

Team Work

regional, departmental, executive, operational meeting as appropriate

Documentation

Summary

Working Hours

holidays to support store business

Personal attributes & competencies

record

never give up attitude

Skills Required

Instrument Calibration, Optometry, Dispensing