Community Engagement Associate (Intern / Full-Time)

Job Description

Role Overview

We are seeking a proactive Community Engagement Associate to support engagement and growth across our learner and hobbyist communities. This role involves interacting with users, responding to queries, driving engagement initiatives, and supporting community events and campaigns.

Key Responsibilities

Manage and nurture online community groups (Discord, WhatsApp, Telegram, and social platforms)

Respond to user questions, troubleshoot basic issues, and provide guidance

Support community-building initiatives, contests, and engagement activities

Coordinate with marketing, product, and training teams for communication updates

Monitor community discussions and escalate queries or issues as needed

Collect feedback and insights to help improve user experience

Assist in developing community content such as FAQs, posts, and announcements

Requirements

Skills & Requirements

Strong communication and interpersonal skills

Basic understanding of social media and community platforms

Interest in drones, technology, or emerging tech communities is a plus

Ability to multitask and work in a fast-paced environment

Willingness to learn and take initiative

Benefits

Who Should Apply

Fresh graduates or students with interest or experience in community building, digital communities, ed-tech, drone tech, or tech-driven consumer brands.

Requirements

Skills : Influencer Marketing : Creator Research & Onboarding, Campaign Coordination, Content Scheduling, Performance Tracking. Digital Platforms : Instagram, Facebook, YouTube, Reels, Stories, Social Media Trends. Tools & Analytics : Canva, Google Sheets, Campaign Trackers, Basic Analytics. Communication : Coordination, Follow-ups, Relationship Management, Clear Briefing. Creative Thinking : Trend Awareness, Idea Generation, Engagement Optimization. Soft Skills : Organization, Attention to Detail, Proactive Problem-Solving, Adaptability.