Main Responsibilities
- Major requirements for you will be to get familiar with CAD drawings, changes , update etc , should be able to keep track of such changes for reporting
- You'll work closely with clients to reconcile discrepancies.
- Configuring Planon software to meet documented in-scope client requirements.
- Identifying the current challenges that customers are facing and translate them into solutions within the Planon software.
- The willingness to learn about the configuration options within the Planon software and how to implement them.
- Contribute on deployment i.e., Configuration, E2E testing, Go live preparation, Training Key User and Documentation
- Deep dive on issues and lead till resolution by coordinating with other internal teams.
- Support Internal / External Audit with relevant documentation and to be compliant with process.
- Audit and support space attributes, types, polyline changes to floor plans in ACAD and other particulars in the system, on a consistent basis
Educational Requirements
Mandatory :
Bachelors degree in Engineering / Technology or related field
Experience Mandatory
Experience with CAD / Space Planning and CAFM / IWMS software is required and Planon is preferred. Strong understanding of occupancy planning, architectural design.Proficient in AutoCAD.3 years in an IT / Tech business analyst role, ideally supporting SaaS application evolution in large, complex organizations.Strong Business Analyst skills (e.g., analytical skills, requirement engineering, design thinking, agile methodologies)Strong Communication skills in written and spoken English.Proficiency in Teams, Sharepoint and other MS collaboration toolCompetencies & Skills
Have a strong sense of customer service and satisfactionTeam player with the ability to form strong working relationships with team members and stakeholdersHas a sense of Urgency to complete tasks independentlyStrong collaborative skills Ability to collaborate across Business and ITExcellent Articulation skills both verbal and writtenSelf-Driven, Ability to independently drive tasks and strong time management skillsHighly organized with good attention to detailSkills Required
Cad, cafm