No longer accepting applications
Customer Support Specialist
Heliverse TechnologiesIndia, India6 days ago
Job descriptionStrong verbal and written communication. Good organizational skills and a habit of following through. Ability to multitask and prioritize effectively. Basic to intermediate computer skills (Docs, Sheets, email tools, CRM basics). Tech-friendly mindset and curiosity to learn new tools quickly. A calm and solution-oriented approach when handling queries.
About the role
We’re looking for a smart, organized, and proactive individual to join our team as a Customer Support & Operations Coordinator. If you enjoy solving problems, communicating clearly, and keeping things running smoothly behind the scenes, this role is for you.
You don’t need years of experience — just strong communication skills, good discipline in follow-ups, and the willingness to learn. If you’re comfortable with basic tech tools, that’s a big plus.
What You’ll Do
- Respond to customer queries on WhatsApp, email, calls, and support tickets with clarity and empathy.
- Act as the bridge between customers and internal teams — making sure updates and tasks move forward smoothly.
- Maintain trackers, reports, and documentation so nothing slips through the cracks.
- Support daily operational activities, including scheduling, onboarding, and coordination.
- Keep CRM and support tools organized and updated.
- Assist in creating support materials like FAQs, SOPs, and knowledge base documents.
- Share feedback and insights from customer interactions to help improve the product and experience.
What We’re Looking For
Create a job alert for this search
Customer Support Specialist • India, India
Related jobs
)
- Promoted
MS D365 BC Support Specialist
Sikich IndiaNagpur, IN D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements.
The ideal candidate will have hands-o...Show moreLast updated: 3 days ago
- Promoted
Customer Support Specialist
Nemetschek GroupRepublic Of India, IN YOUR ROLE : A chance to make the difference.Provide Level 1 technical support for ALLPLAN product portfolio via phone, E-Mail, and.
Troubleshoot and resolve basic to intermediate issues related to AL...Show moreLast updated: 8 days ago
- Promoted
Customer Support Specialist
Anchor Operating SystemJaipur, Republic Of India, IN Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients.This role ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Specialist consultant – E-commerce Marketplaces (German Market)
House Of LumaIndia, India Job Title : Customer Support Specialist – E-commerce Marketplaces (German Market).Engagement : Consultant Contractual.Budget : ₹30,000 / month (non-negotiable).
This role will be responsible for settin...Show moreLast updated: 18 hours ago
- Promoted
Senior Customer Support Engineer
StitchFinNagpur, IN StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show moreLast updated: 17 days ago
- Promoted
Customer Support Representative
Investment Banking & Private Equity Institute® (IBPEI)Nagpur, IN Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients.If y...Show moreLast updated: 2 days ago
- Promoted
Customer Support Specialist
BeemRepublic Of India, IN We are reimagining financial products as consumer products, like Spotify or Netflix or Dropbox, making money and tools / services to manage it, available for simple monthly subscription fee so you ca...Show moreLast updated: 30+ days ago
- Promoted
Global Customer Support Specialist
MovateChennai, Republic Of India, IN Please find the Job Description and company profile below.Please be available for a technical discussion today.Will confirm the timings shortly.
CSS Corp) is a global customer experience and technol...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Specialist
Alp Consulting Ltd.India Experience : Fresher - 11 months.Mode of interview : Face to Face.Mandatory Skills : Excellent communication.Qualification : Graduate / Postgraduate.Show moreLast updated: 21 hours ago
- Promoted
- New!
Customer Support Engineer
UMABOYIndia Job Title : Technical Customer Support Specialist.We are seeking a Technical Customer Support Specialist to provide exceptional service to our customers.
The ideal candidate will troubleshoot and res...Show moreLast updated: 21 hours ago
- Promoted
Sales Executive
Policybazaar.comNagpur, IN Office Location : Malad (West), Mumbai.Contact Person - HR Anjali - What's app your resume to 8826269231.Interview Mode - Face to Face only (No Virtual rounds).
Working days- 6 days working with a ro...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Specialist
hcl-technologiesChennai, Republic Of India, IN MEGA WALK-IN interview at HCLTECH-FRESHER.AM To 3PM on 24 & 25 Nov'25 _Voice Process @ HCL Ambattur campus Banking Domain.
Work Location : HCL Ambattur & HCL Sholinganallur Elcot.Interview Mode : Face...Show moreLast updated: 1 hour ago
- Promoted
US Mortgage- Customer support
AltisourceNagpur, IN Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy.
Maintain and update construction budget details while placing inspection o...Show moreLast updated: 8 days ago
- Promoted
Contact Center support Engineer
Numeric TechnologiesNagpur, IN Design, configure, and maintain enterprise voice and telephony systems (e.Genesys, Vonage, Amazon Connect, Nice inContact).
Experience & Strong functional knowledge on Salesforce Service Cloud, CTI ...Show moreLast updated: 17 days ago
- Promoted
Customer Support Specialist
OOLIOIndia Job Title : Customer Support & Product Specialist | Level 1 Support.Domain : POS & Payments (Hospitality Tech).Work from Office with Flexible Day Off’s | 5 days a week.
We are seeking a customer-focus...Show moreLast updated: 1 day ago
- Promoted
SaaS Customer Support
PlusVibeNagpur, IN AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 16 days ago
- Promoted
MS D365 BC Senior Support Specialist
Sikich IndiaNagpur, IN MS D365 BC Senior Support Specialist.D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements....Show moreLast updated: 3 days ago
- Promoted
Customer Support
NDANagpur, IN We are currently looking for Customer Support Specialist to join our team, eager to join a growing international project.
At least a Bachelor's degree in any discipline.Excellent communication skill...Show moreLast updated: 11 days ago