No longer accepting applications
Product Manager – Workforce, Modern Workplace Practice (Immediate Start)
Black BoxBengaluru, Karnataka, India24 days ago
Job descriptionEnable sales teams with portfolio positioning, sales kits, and client engagement playbooks. Develop business cases, value realization models, and marketing assets to drive demand. Participate in workforce-focused discovery workshops, readiness assessments, and transformation roadmaps for clients. Build strategic partnerships with technology vendors supporting automation, analytics, and IT service management (ITSM) innovations. Engage directly with enterprise customers to advise on workforce transformation strategies. Drive client adoption of evergreen IT, agentic operations, and self-healing intelligent platforms. Facilitate customer advisory boards and continuous improvement initiatives focused on workforce innovation. Guide customers on how to migrate from legacy support models to AI-driven, proactive, and predictive workforce solutions. Partner with professional services, innovation, and managed services teams to ensure offering execution and delivery excellence. Create and maintain delivery playbooks, templates, and reusable assets to support consistent high-quality implementations. Support internal enablement initiatives by educating cross-functional teams on Workforce solutions, differentiators, and customer outcomes. Maintain subject matter expertise across infrastructure modernization, evergreen lifecycle management, agentless service desks, and intelligent analytics. Stay current with emerging trends such as self-healing IT, autonomous AI agents, predictive maintenance, and explainable AI (XLO). Act as a thought leader on AI-driven workplace services, intelligent service operations, and workforce optimization best practices. 10+ years of experience in product management, product management, digital workplace transformation, or IT service strategy. Demonstrated success managing workforce-centric technology or service portfolios. Strong understanding of Infrastructure as Code, evergreen IT strategies, ITSM automation, AIOps, and analytics. Ability to align technology capabilities to business value and workforce experience outcomes. Exceptional client-facing communication, advisory, and workshop facilitation skills. Ability to build cross-functional consensus and lead complex solution initiatives. Experience enabling go-to-market efforts and creating growth opportunities through portfolio innovation. Familiarity with platforms such as ServiceNow, AWS, Azure, or similar ITSM / Cloud platforms. Working knowledge of AIOps, self-healing systems, agentic automation, and predictive analytics. Understanding of Infrastructure as Code (IaC) and platform rationalization strategies. Bachelor's degree in Technology, Business, or related field; MBA or equivalent a plus. Certifications in ITIL, ServiceNow, AWS, Azure, or AIOps frameworks preferred. ️ Shape the future of AI-driven workforce innovation across global enterprises. ️ Lead the modernization of IT platforms and support models toward autonomous operations. ️ Collaborate with visionary leaders across AI, digital workplace, and cloud innovation. ️ Help clients unlock efficiency, resiliency, and agility through next-generation workforce solutions. ️ Play a key role in building a world-class Modern Workplace practice.
Overview
As a Product Manager specializing in the Workforce pillar within the Modern Workplace practice, you will lead the design, management, and growth of solutions that modernize workforce operations through automation, AI-driven support, and intelligent analytics. This role requires a strong understanding of platform modernization, evergreen IT services, agentless service models, and SmartOps frameworks to deliver tangible business value to enterprise clients.
You will collaborate with customers, sales, delivery, and alliance teams to define workforce-centric offerings, drive go-to-market strategies, and ensure our clients are empowered to build future-ready, self-optimizing workforces. This position blends portfolio strategy, solution innovation, and hands-on customer engagement.
This role is ideal for a visionary leader passionate about transforming workplace support, automation, and innovation into strategic business outcomes.
Key Responsibilities
Product Strategy & Solution Development
- Define and manage the Workforce portfolio offerings, including Platform Modernization, Evergreen IT Services, Agentless Service Desk, Agentic SmartOps, and Intelligent Analytics.
- Develop solution frameworks, service blueprints, and accelerators that enable scalable delivery.
- Identify industry trends, customer needs, and technology innovations to continuously evolve the portfolio.
- Integrate Infrastructure as Code (IaC), agentic automation, predictive maintenance, and AI / ML-driven analytics into the Workforce solutions.
Go-to-Market Enablement & Business Growth
Client Engagement & Advisory Leadership
Cross-Functional Collaboration & Solution Execution
Technology & Market Expertise
Qualifications & Skills
Strategic & Business Acumen
Consultative & Collaboration Skills
Technology Proficiency
Certifications & Education
Why Join Us?
As a Product Manager, you will :
If you are passionate about redefining workplace operations with AI, automation, and intelligence, this is your opportunity to drive real-world change.
Create a job alert for this search
Product Manager • Bengaluru, Karnataka, India
Related jobs
![Manager Product Management [T500-20049]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-in&company_name=ANSR)
- Promoted
Product Manager
Studio JaduBengaluru, Karnataka, India We're looking for a sharp, execution-driven Product Manager to help bring our vision to life.You'll be at the center of our product development process - owning the roadmap, aligning teams, and del...Show moreLast updated: 14 days ago
- Promoted
Product Manager
SentiSumBengaluru, Karnataka, India AI-native Voice of Customer (VoC) platform.We help global brands across Europe and the US understand.We’re now building the next-gen Customer Brain - an AI engine (Kyo) that powers real-time unders...Show moreLast updated: 8 days ago
- Promoted
Product Manager – Workplace, Modern Workplace Practice
Black BoxBengaluru, India As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, ...Show moreLast updated: 30+ days ago
- Promoted
Product Manager
AtomicworkBengaluru, Karnataka, India Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.
We offer competitive pay to employees and pract...Show moreLast updated: 30+ days ago
- Promoted
Product Manager - Design
SentiSumhosur, tamil nadu, in SentiSum is an AI-native Voice of Customer (VoC) platform built to unify customer feedback and drive retention outcomes.We help global brands across Europe and the US understand why customers churn...Show moreLast updated: 7 days ago
- Promoted
Product Manager
LWYD InteractiveBengaluru, Karnataka, India About the Role : We are looking for a skilled Product Manager to own the planning, coordination, and execution of our development projects.
This role centers on building foundational processes, strea...Show moreLast updated: 8 days ago
- Promoted
OneTrust - Product Manager
OT Privacy Software Private LimitedBangalore, India About the job : Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly.Our platform simplifies the collection o...Show moreLast updated: 1 day ago
- Promoted
- New!
Senior Product Manager (Only 24h Left)
OnsurityBengaluru, Karnataka, India Onsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises.
We believe that access to hea...Show moreLast updated: 3 hours ago
- Promoted
Wayfair - Senior Product Manager - Observability Platform
WayfairBangalore, India We are looking for a seasoned Product Manager to accelerate the development of our technology stack.This person will work with cross-functional teams, including engineers, science teams, and analys...Show moreLast updated: 17 days ago
- Promoted
Senior Manager - Digital Product Management
American ExpressBengaluru, Karnataka, India At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleague...Show moreLast updated: 16 days ago
- Promoted
Product Manager
PagarBookhosur, tamil nadu, in Develop scalable and impactful product solutions that drive exceptional customer satisfaction.Work closely with the business while balancing immediate needs with long-term vision by shaping and pri...Show moreLast updated: 8 days ago
- Promoted
Associate Product Manager
Upivothosur, tamil nadu, in Upivot is redefining career transformation by bridging the gap between learning and earning.Our AI-driven ecosystem empowers professionals through personalized mentorship, real-world project experi...Show moreLast updated: 5 days ago
- Promoted
Product Manager - Workspace, Modern Workplace Practice
Black BoxBangalore, Bangalore (district) This role requires expertise in workspace blueprinting, immersive collaboration design, real estate and technology intersections, and intelligent space instrumentation.
You will collaborate with cus...Show moreLast updated: 2 days ago
- Promoted
Product Manager – Workspace, Modern Workplace Practice
Black BoxBengaluru, Karnataka, India This role requires expertise in workspace blueprinting, immersive collaboration design, real estate and technology intersections, and intelligent space instrumentation.
You will collaborate with cus...Show moreLast updated: 30+ days ago
- Promoted
Manager Product Management [T500-20049]
ANSRBengaluru, Karnataka, India ANSR is hiring for one of its clients.Headquartered in Berlin, Germany, 4flow provides consulting, software and services for logistics and supply chain management.
More than 1300 team members levera...Show moreLast updated: 30+ days ago
- Promoted
Product Manager - Workplace, Modern Workplace Practice
Black BoxBangalore, Bangalore (district) As a Product Manager specializing in the Workplace pillar within the Modern Workplace practice, you will lead the development, growth, and management of solutions that modernize IT infrastructure, ...Show moreLast updated: 2 days ago
- Promoted
OneTrust - Principal Product Manager
OT Privacy Software Private LimitedBangalore, India Strength in Trust OneTrusts mission is to enable organizations to use data and AI responsibly.Our platform simplifies the collection of data with consent and preference...Show moreLast updated: 1 day ago
- Promoted
Product Manager – Workforce, Modern Workplace Practice
Black BoxBengaluru, India As a Product Manager specializing in the Workforce pillar within the Modern Workplace practice, you will lead the design, management, and growth of solutions that modernize workforce operations thr...Show moreLast updated: 30+ days ago