Job Title :
Senior Program Manager
About the Role :
This role is pivotal in managing the success of our regional teams across EMEA, Canada, LATAM, and APAC. We are seeking a dynamic and strategic Senior Program Manager to join our team.
This individual will be responsible for leading regional or global programs across multiple geographies, aligning regional initiatives with overarching corporate strategies, and driving accountability across regions.
Key Responsibilities :
- Leadership : The Senior Program Manager reports to the Director and collaborates closely with Global and Regional Leadership to drive culture and strategy.
- Strategy and Policy : This individual collaborates with leadership to define and refine the Global WWT Strategy, translate Global Goals into regionally relevant Policies and Practices, and stay informed on International Best Practices, Laws, and Cultural Norms.
- Program Design & Implementation : The Senior Program Manager manages International WWT Programs, Initiatives, and Interventions across multiple locations, oversees Employee Resource Groups / Affinity Networks globally.
- Stakeholder Engagement & Communication : This individual serves as a trusted advisor and partner to Senior Leadership across geographies, engages with local teams, Country Managers, and Regional Leaders to understand needs and barriers, develops Internal Communications to raise awareness, celebrate progress, and build buy-in.
- Measurement & Evaluation : The Senior Program Manager defines Goals and Outcomes to track WWT Progress globally, including Representation, Inclusion, and Engagement Metrics, tracks outcomes and metrics in alignment with the Overarching WWT Strategy, uses qualitative and quantitative data to inform program improvements and Leadership Reporting.
- Change Management & Culture Building : This individual promotes a culture of belonging aligned with WWT's Core Values, organizes and supports listening sessions, ensuring International Regions are included, analyzes feedback with Regional Leads to develop appropriate follow-up actions.
- Operational & Budget Management : The Senior Program Manager develops and manages program budgets for International WWT Initiatives, manages Vendor and Partner relationships, oversees Logistics for Global Events, Training, Travel, and other Operational needs.
- Continuous Learning & Innovation : This individual stays updated on theory, research, and global trends, pilots new approaches and scales successful initiatives, shares learnings across regions and encourages cross-region collaboration.
- Cross-Functional Collaboration : The Senior Program Manager fosters strategic alignment with the Talent Acquisition Team to support Inclusive Hiring Practices, collaborates with the Global Employee Experience Team (including Global Community Impact and Employee Engagement) to ensure development and retention practices are aligned with Regional Teams, creates opportunities for feedback from Regional Programs, Leads, and Participants, sharing insights with WWT Leadership.
Qualifications :
Proven experience leading regional or global programs across multiple geographies, strong ability to align regional initiatives with overarching corporate strategies, demonstrated success in managing cross-functional teams and driving accountability across regions.Skilled in facilitating meaningful dialogue across cultures and geographies, excellent interpersonal and communication skills, ability to influence and collaborate with senior leaders, employee groups, and external partners.Experience in promoting employee engagement through storytelling, creative initiatives, and community-building efforts, familiarity with inclusive hiring practices and collaboration with talent acquisition teams.Experience working with Employee Experience or HR Teams to support development, retention, and career growth strategies, ability to define, track, and report on program metrics and outcomes, deep understanding of regional nuances and cultural dynamics across international markets.Experience working in a global organization with sensitivity to local customs, languages, and business practices, strong organizational skills with the ability to manage multiple initiatives simultaneously, proficiency in project management tools and methodologies.