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Non Voice jobs in mumbai

Non Voice jobs in mumbai

Wings Global Servicesmumbai city (andheri), India
17 hours ago
Job description

Job Overview

Wings Global Services is seeking motivated individuals for Non Voice BPO Projects located in Andheri, Mumbai. This full-time, entry-level position is perfect for freshers with 0 to 1 year of experience. Candidates will engage in various data-focused and administrative tasks requiring proficient use of digital tools and an attention to detail in a dynamic, supportive environment designed to cultivate professional growth and skill development.

Qualifications and Skills

  • Proficient in data entry with an exceptional knack for maintaining accuracy and speed in handling large volumes of data.
  • Proficiency in Microsoft Excel, capable of using formulas, pivot tables, and data visualization tools to analyze and organize data.
  • Effective typing skills with a commendable typing speed to ensure swift and efficient data processing tasks.
  • Familiarity with Customer Relationship Management (CRM) software to manage and analyze customer interactions and data efficiently.
  • Skillful in email management with an ability to prioritize, organize, and draft professional communication as required.
  • Experience or keen interest in data analysis, using insights to drive business strategies and enhance processes.
  • Understanding and ability to create process documentation to ensure effective communication of complex procedures.
  • Knowledge of task automation tools to streamline and improve workflow efficiency in routine operations.

Roles and Responsibilities

  • Execute precise data entry tasks, ensuring the quality and correctness of the inputted information into various systems and databases.
  • Utilize Microsoft Excel for data analysis, reporting, and to facilitate data-driven decision-making processes.
  • Manage customer data using CRM software to support and enhance customer relationship strategies.
  • Handle email management tasks, including reading, organizing, and simplifying communication flow.
  • Assist in tracking, recording, and analyzing key performance indicators to optimize business operations and efficiency.
  • Collaborate in documenting business processes, identifying areas for improvements, and suggesting enhancements.
  • Contribute to project management by automating routine tasks to improve workplace productivity.
  • Work closely with team members to ensure seamless business processes and provide support wherever needed to enhance team efficiency.
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    Mumbai • mumbai city (andheri), India

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