National Client Relations Manager - ELV Systems

About the Company

eSec Security Consultants Pvt. Ltd., a leading system integrator specializing in the supply, installation, testing, commissioning, and maintenance of IP-based surveillance systems CCTV, access control solutions, intrusion detection systems, AI / ML solutions and other advanced security solutions under the ICT digitization framework. eSec has successfully executed many projects nationwide, including Safe / Smart City initiatives and various large-scale government and enterprise projects. Our portfolio spans a wide range of sectors, including airports, corporate offices, renewable energy, power and transmission, ports, manufacturing, and educational institutions and many more.

About the Role

Designation : National Key Account Manager (ELV Industry Focused)

Job Location : Ahmedabad

Responsibilities

• Performing the role of Key Account Manager with a Minimum of 5 years of experience in an electronic security system / ELV field.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Understanding the client’s requirements and assisting Pre-Sales team in designing the solutions.
• Creating overall proposal document including technical and commercial elements.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Create frequent reviews and reports with sales and financial data.
• Helping the Receivables team realize final dues from each project.

Qualifications

Required Skills

Must have knowledge and sales experience in electronic security systems i.E. CCTV / Surveillance Systems, Access Control Systems, PIDS etc.