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Service now developer

Service now developer

Recrothiruvananthapuram, kerala, in
14 hours ago
Job description

Key Responsibilities

  • Platform Maintenance : Perform regular system maintenance, updates, and patching to ensure platform stability and security.
  • Customization & Configuration : Customize and configure key ServiceNow modules :
  • IT Service Management ( ITSM )
  • IT Operations Management ( ITOM )
  • IT Business Management ( ITBM )
  • HR Service Delivery ( HRSD )
  • Security Operations ( SecOps )
  • Development & Optimization : Develop and optimize workflows, business rules, UI policies, and automation scripts.
  • Troubleshooting : Troubleshoot and resolve platform issues, including those related to the UI, integrations, and customizations.
  • Stakeholder Collaboration : Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.
  • Integration Support : Integrate ServiceNow with third-party applications using REST / SOAP APIs .
  • Training & Support : Provide user training and support change management initiatives across the organization.

Qualifications

Experience & Technical Skills

  • 3–6 years of experience in ServiceNow implementations and support.
  • Proficiency in key development technologies :
  • JavaScript
  • Glide scripting
  • REST / SOAP APIs
  • Familiarity with ITIL processes and Agile methodologies .

    • Preferred Certifications

  • Certified ServiceNow System Administrator (preferred).

    • Soft Skills

  • Strong communication and stakeholder management skills.
  • Proven ability to work independently and as part of a team in a fast-paced environment.
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    Service Now Developer • thiruvananthapuram, kerala, in