HR Operations Advisor

Contract Description

We are looking for a Contract Staff for HR Services to work on EMEA-related HR Operations tasks and queries. The HR Services Delivery Center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems & supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)

Key Accountabilities :

Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity

Respond & resolve queries in a timely & accurate manner with employee experience at the core.

Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.)

Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements

Maintains and follows the Desktop Procedures / KB articles defined for every transaction / query

Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools

Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies"

Requirement : Exp : 3 to 5 years

Notice period : Immediate

Looking for Onboarding and offboarding exp - mandatory

please inform them to fill the questionnaire without help of AI

Willingness to work Europe timings(12 Noon to 8.30 PM IST)

Minimum 3 years' experience in HR Services and any HR application like Success factor, SAP, Workday etc, Proficiency in SAP / Success Factors; MS Tools like SP, Excel; Knowledge of CRM Tools like Dynamics, ServiceNow, etc. Looking for Onboarding and offboarding exp.

Graduation but Post-Graduation (any specialization) will be an advantage

Excellent written & verbal English communication - IMP

Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)

Knowledge of MS tools (SharePoint, Excel & PowerPoint)

Attention to detail and ability to follow guidelines

Ability to maintain highly confidential and sensitive information

Ability to deliver against agreed objectives / service levels

Ability to work effectively in a team and willingness to help others