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Chat Process Executive

WNSPune, Maharashtra, India

24 days ago

Job description

🚀 Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring! 🚀

WNS Pune is hiring Chat Process Executives ! A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management.

🧾 Job Description Chat Process Executive

Role : Chat Process Customer Support

Location : WNS, Weikfield, Viman Nagar, Pune

Department : Operations Non-Voice

Employment Type : Full-time (Work from Office)

Experience : 0 – 3 years

Shift : Rotational (24 / 7 including night shifts)

Transport : Free cab facility (home pickup & drop)

🔍 Key Responsibilities :

Handle customer queries through chat in a professional and timely manner.
Provide accurate information regarding products / services.
Resolve customer concerns efficiently while ensuring customer satisfaction.
Document all interactions in the system as per company policies.
Follow standard procedures and guidelines while troubleshooting.
Collaborate with internal teams for issue resolution when needed.

✅ Requirements :

Education : Undergraduate / Graduate in any discipline.

Communication Skills : Excellent written English communication is mandatory.

Ability to multi-task and handle pressure in a fast-paced environment.

Prior BPO / chat support experience is an added advantage.

📅 Walk-In Drive Details :

🗓️ Date : 9th September 2025

🕚 Time : 11 : 00 AM – 2 : 00 PM

📍 Venue : WNS, Weikfield IT Park, Viman Nagar, Pune

📄 Documents to Carry : Resume

✨ Don’t miss this opportunity to join a top global organization and build a rewarding career in digital customer service!

Contact Person - HR Anjali - 7044307670

📌 Tag your friends or colleagues who may be interested!

#WNS #WalkInDrive #ChatSupport #PuneJobs #NonVoiceProcess #HiringNow #FreshersWelcome #CustomerService #BPOCareers #WNSPune

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