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ICICI Lombard Jobs for Freshers & Exp - Navi Mumbai - Immediate Hiring

ConfidentialNavi Mumbai

9 days ago

Job description

Description

We are looking for motivated and enthusiastic individuals to join our BPO team in Navi Mumbai. This role is ideal for freshers or entry-level candidates who are eager to start their career in customer service. Immediate hiring is available for those who are passionate about helping customers and seeking to grow professionally.

Responsibilities

Handle inbound and outbound calls effectively
Provide excellent customer service and support to clients
Assist customers with inquiries, complaints, and issues
Maintain accurate records of customer interactions
Collaborate with team members to improve service delivery
Achieve individual and team performance targets
Participate in training and development programs

Skills and Qualifications

Excellent verbal and written communication skills

Basic computer knowledge and proficiency in MS Office

Ability to work in a fast-paced environment

Strong problem-solving skills and attention to detail

Positive attitude and willingness to learn

Ability to work in shifts and on weekends if required

Skills Required

Customer Service, Data Entry, Call Handling, Problem Solving, Time Management, Multitasking, Adaptability

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Fresher • Navi Mumbai