Analytics Lead

Who we are :

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx consists of 500,000+ people strong around the world. The work we all do comes down to one purpose : to provide our customers with outstanding experiences as we connect the world to what’s next. This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet. Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

Our Values :

Our culture values empower us to deliver great results. With one FedEx culture, we : Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next Awards : FedEx has consistently ranked among the top 20 in the most admired companies in the “World’s Most Admired Companies” report, according to a survey published in FORTUNE magazine since 2001. Ethisphere named FedEx as One of the 2023 World’s Most Ethical Companies®.

What your main responsibilities are :

Lead and implement advanced analytical processes through data / text mining, model development, and prediction to enable informed business decisions. Apply sound analytical expertise to examine structured and unstructured data from multiple disparate sources to provide insights and recommend high-quality solutions to leadership across levels. Plan initiatives from concept to execution with minimal supervision and communicate results to a broad range of audiences. Develops a superior understanding of Customer Experience touchpoints through internal and external sources to creatively solve business problems and lead the team from concept to execution of projects. Typically uses data, statistical and quantitative analysis, modeling, and fact-based management to drive decision making. Provides regular expert consultative advice to senior leadership. Effectively shares best practices and fosters knowledge sharing across teams. Provides cross-team and cross-org consultation and supports communities of practice excellence.

What you’ll be working on :

Leadership :

Lead cross functional projects and programs formally preparing and presenting to management. Routinely work on multiple highly complex assignments concurrently. Provides consultation to Sr. Leadership on a regular basis. Curiosity and inquisitiveness - should be able to reason well and raise pertinent questions.

Exploration / Opportunity Identification Identifies available data, including internal and external data sources, works with internal and external subject matter experts to select the relevant sources of information. Explores data sets from a variety of different sources to gather, synthesize and analyze relevant data. Explores data to refine hypotheses, discover new relationships, insights and analytic paths from the data. Identifies latest technological advances that accelerate the data analytics of the enterprise.

Statistical Analysis & Evaluation Provides analytics expertise to solve in depth and technical problems. Develops design approaches to validate finding(s) or test hypotheses. Identifies / creates the appropriate algorithms to discover patterns, trends and clusters in related or unrelated variables. Gathers relevant information, identifies relationships, deduces from cause to effect, and draws logical conclusions to drive business decisions. Works in iterative processes with the customer / business partner and validates findings.

Presentation / Strategic Recommendations Presenting senior executives with strong storytelling capability to drive insights out of data. Helps the business understand the data behind their results to gain stakeholder buy-in. Provides thought leadership and dependable execution on diverse projects. Leads discovery process with stakeholders to identify business requirements and expected outcome. Presents / frames business scenarios in ways that are meaningful and depicts their findings in easy-to understand terms.

What we are looking for :

8+ years of relevant experience in analytics / consulting / informatics and statistics Key Skills - Data and Business Analytics, Advanced Statistics and Predictive Modelling, Stakeholder Management, Project Management Experience in customer segmentation analytics, campaign analytics, etc. is a plus. Exposure to predictive analytics, ML / AI techniques is an added advantage. Education – MBA / master's in information systems, Computer Science, or a quantitative discipline such as mathematics, engineering from tier 1 / 2 institutes Tools - SQL, Python, Databricks, Data Visualization, PowerBI Good to have – Azure Analysis services, DS / ML experience.

What you'll bring to the team :

Collaboration, quality work, commercial acumen, leading on projects with minimum guidance, willingness to learn and grow. Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills.

What you can expect to get :

Attractive remuneration package includes : Attractive remuneration package includes : Salary as per agreed compensation structure Tuition Assistance Great Working Environment Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects. Complimentary 24 / 7 access to our learning platforms to support you in becoming who you want to be Work-life balance programs including hybrid work arrangement. WFH (work from home) and office Health & wellness, employee assistance, and rewards and recognition programs Special employee discounts on shipping, travel, and much more…

Equal opportunities commitment :

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested?

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. If this position and working environment sound like the right fit for you, then do no wait and please apply today