Talent.com
This job offer is not available in your country.
Immediate Start! Director of Client Servicing

Immediate Start! Director of Client Servicing

PepperIndia
2 days ago
Job description

Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+ customers like Amazon, Adobe, Google, HDFC Bank, Adani, and the majority of the startup ecosystem.

We are on the path to building a global on-demand content marketplace platform that allows for

collaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services. To fuel all this, we have some exciting product ideas planned, and we are looking for a Senior Client Servicing Director.

We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn’t afraid to roll up their sleeves and get their hands dirty.

The ideal candidate will have experience in all stages of the account management cycle. They should be confident in building new client relationships and maintaining existing ones.

Job Responsibilities :

  • Cultivating solid relationships with clients through the provision of exceptional after-sales

service.

  • Creating a positive onboarding experience for new clients.
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face
  • meetings.

  • Maintaining an accurate record of all existing and potential clients.
  • Inspire repeat business from clients.
  • Responding to client inquiries in a timely and professional manner.
  • Analyze performance data to offer clients data-driven business insights and at the same time,
  • use those insights to improve our service offerings

  • Ensure timely receivables and cash flow from clients
  • Ensuring smooth functioning of the account internally to help meet all deliverables including
  • coordination with design teams, media teams, managers, and other important stakeholders.

  • Prepare timely team and client updates on all stages of project processes
  • The ideal candidate must -

  • At least 10+ years of experience in account management / client services roles in digital marketing
  • agency experience is a big plus

  • Have experience handling enterprise clients
  • Have excellent verbal, and written communication, and presentation skills.
  • Have a willingness to be flexible : Works beyond what is described in the job description.
  • Understand the market and competitor activities.
  • Be able to seek out the appropriate contact in a targeted organization
  • Respect handling complaints
  • Ability to deliver results under pressure.
  • Have experience in project management
  • Be able to multitask and work under strict deadlines
  • Be able to work efficiently under minimal supervision
  • Proven ability to utilize the Salesforce contact platform required
  • Benefits at Pepper :

  • Paid leaves for new parents
  • Paid menstrual Leave
  • Flexible work timings
  • Medical Insurance coverage for all employees and dependents including Parents or in-laws
  • COVID 19 insurance coverage for all employees and dependents including Parents or in-law
  • Create a job alert for this search

    Client Servicing • India

    Related jobs
    • Promoted
    • New!
    Director – Client Services (Urgent Search)

    Director – Client Services (Urgent Search)

    Anakin (YC S21)India
    Job Description : Director - Account Growth.Location : Bangalore, India (In-office, Monday to Friday).As an Account Growth Leader, you will own the strategy and execution for driving revenue expansio...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Director - CTI Service Delivery (Immediate Start)

    Director - CTI Service Delivery (Immediate Start)

    CloudSEKIndia
    We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Immediate Start! Large Deals Manager

    Immediate Start! Large Deals Manager

    HCLTechIndia
    Program Manages the entire deal process by preparing and deploying the program plan - Forms the Right and the Best team for every deal with a Winning Mindset - Collaborates with multiple internal / ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    (Immediate Start) Sr Team Member - Databases

    (Immediate Start) Sr Team Member - Databases

    Star Union Dai-ichi Life Insurance Company LimitedNagpur, Maharashtra, India
    Job Description - SQL Server 2016–2022 Administration (Installation, Maintenance, HA / DR, Security).Domain Experience 4+ Years - Strong expertise in T-SQL scripting, query tuning, and index managem...Show moreLast updated: 5 hours ago
    • Promoted
    Director – Client Services

    Director – Client Services

    Anakin (YC S21)India
    Job Description : Director - Account Growth.Bangalore, India (In-office, Monday to Friday).The Opportunity As an Account Growth Leader, you will own the strategy and execution for driving revenue ex...Show moreLast updated: 11 days ago
    • Promoted
    • New!
    Immediate Start : Oracle Finance Cloud

    Immediate Start : Oracle Finance Cloud

    Tata Consultancy ServicesIndia
    Strong Technical Experience in Oracle Cloud.Good hands-on Cloud Features like FSM, FBDI, WEBADI, ADFDI, UCM, BIP Reports. Good understanding of Cloud Security, Roles, DAS.Ability to work on Conversi...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Client Servicing Manager (Immediate Start)

    Client Servicing Manager (Immediate Start)

    Tiger AdvertisingIndia
    Job Title : Client Servicing Manager.Responsibilities : As a Manager Client Servicing, incumbent’s primary responsibilities include, but are not limited to : . Acting as a liaison between clients and th...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ [Immediate Start] Director of Business Development

    ▷ [Immediate Start] Director of Business Development

    Talent Corner HR Services Pvt LtdIndia
    The ideal candidate will direct the business development activities of the organization and drive the sales business.They play a key role in the company and in the generation of new business.This i...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    (Immediate Start) Sales Director - Inside Sales

    (Immediate Start) Sales Director - Inside Sales

    Grexa AIIndia
    Location : Navi Mumbai (On-site).Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses - a fully autonomous system that drives Real ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    [Immediate Start] Sales Director - Inside Sales

    [Immediate Start] Sales Director - Inside Sales

    Grexa AINagpur, Maharashtra, India
    Location : Navi Mumbai (On-site) Department : Sales Reports To : Founders About Grexa AI Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for smal...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Immediate Start : Service Delivery Consultant

    Immediate Start : Service Delivery Consultant

    Tata Consultancy ServicesIndia
    Primary Skills – Expert level experience in Project Management with Cyber Security Skills.Domain Skills - Infrastructure Skills. Experience required : 10-12 years.Certification : PMP, Prince2, Scrum.I...Show moreLast updated: 1 hour ago
    • Promoted
    Director of Client Servicing

    Director of Client Servicing

    Pepper ContentIndia
    Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+...Show moreLast updated: 15 days ago
    • Promoted
    Client Servicing Director

    Client Servicing Director

    FoxyMoronIndia
    Strategic Planning and Communication : -Develop and communicate Annual Operating Plans (AOP) based on client briefs, adapting them to changes in client needs or digital platform policies.Lead client...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    ▷ Immediate Start : Director Industry Relations

    ▷ Immediate Start : Director Industry Relations

    GITAM Deemed UniversityIndia
    Director – Industry Relations, GCGC, GITAM (Deemed to be University), is a key leadership role within the GITAM Career Guidance Centre (GCGC) GCGC (GITAM Career Guidance Center) is a strategic init...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Immediate Start! Oracle Identity Governance

    Immediate Start! Oracle Identity Governance

    DeloitteNagpur, Maharashtra, India
    As a Consultant in our Cyber : Identity Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations : - - You will be part o...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Immediate Start! Tech Lead

    Immediate Start! Tech Lead

    CherryTechSolutionsIndia
    We are looking for an experienced, skilled, enthusiastic, and energetic Tech Lead to provide expert technical leadership in all aspects of our business. The Tech Lead will be responsible for all asp...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ Immediate Start! Deals Desk Lead

    ▷ Immediate Start! Deals Desk Lead

    BrowserStackIndia
    Location : This role requires the candidate to be based in Mumbai or be open to relocating to Mumbai.Shift Timings : The shift timing of the role is 3 PM to 12 AM IST. You will be joining the Sales St...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Director, Cortex Domain Consulting (Presales) (Immediate Start)

    Director, Cortex Domain Consulting (Presales) (Immediate Start)

    Palo Alto NetworksIndia
    Our Mission At Palo Alto Networks everything starts and ends with our mission : Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    ▷ Immediate Start : Business Director

    ▷ Immediate Start : Business Director

    InfidigitIndia
    Infidigit is an award-winning, AI-powered digital growth partner and SEO specialist agency based in Mumbai.We help leading B2B and B2C brands in India and internationally, across e-commerce, BFSI, ...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    Immediate Start! Senior iPaaS Integration Specialist

    Immediate Start! Senior iPaaS Integration Specialist

    SimplifyVMSIndia
    Please note - Looking for highly qualified, dynamic, motivated and hands on integration specialist who can work onsite in our Hi-Tech city office. We are seeking an iPaaS Integration Specialist to j...Show moreLast updated: 1 hour ago