Area Service Team Lead

Job Overview :

• We are seeking an experienced Area Service Incharge to lead our resource planning, recruitment and deployment of area service team.
• As a key member of our team, you will manage partner lifecycle to ensure onboarding quality and take accountability for service deliverables.
• You will be responsible for ensuring adequate manpower availability, monitoring daily performance and motivating team with proper training.
• In addition, you will visit partners and markets as required, gather customer feedback and mentor / counsel manpower.
• Furthermore, you will motivate partners for timely targets, handle escalations and ensure satisfaction.
• You will also coordinate with Sales, Service, Network, Finance teams, participate in various Business Activities as required.

Key Responsibilities :

Required Skills & Qualifications :

What We Offer :

About This Role :