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ServiceNow Senior Configurator / Tech Lead (PL762)

ServiceNow Senior Configurator / Tech Lead (PL762)

ParalucentDelhi, DL, IN
3 days ago
Job description

Location : Fully Remote within India

Duration : 12 Months contract (with possible extension)

About the Role :

Our client, a leading consulting firm, is seeking a ServiceNow Senior Configurator / Tech Lead to join their team on a fully remote basis. This is a hands-on role with leadership responsibilities, ideal for someone with strong ServiceNow expertise who enjoys guiding teams while actively contributing to development work.

Key Responsibilities :

  • Act as the technical lead for all ServiceNow development activities within the India-based team.
  • Provide guidance, mentorship, and support to Configurators and developers, ensuring adherence to best practices.
  • Conduct peer reviews to maintain quality and consistency in development work.
  • Actively work on user stories, configurations, and customizations within the ServiceNow platform.
  • Ensure alignment with ServiceNow best practices, standards, and governance.
  • Collaborate with business analysts, stakeholders, and other technical teams to deliver high-quality solutions.

Required Skills & Experience :

  • Strong hands-on experience with at least three of the following ServiceNow modules :

    • o ITSM (IT Service Management)

    o HRSD (Human Resources Service Delivery)

    o SPM (Service Portfolio Management)

    o ITOM (IT Operations Management)

    o GRC (Governance, Risk, and Compliance)

  • Proven experience in leading and mentoring a team of ServiceNow Configurators / Developers.
  • Strong understanding of ServiceNow development best practices, design patterns, and configurations.
  • Experience with peer reviews, quality assurance, and solution governance.
  • Excellent communication and collaboration skills, with the ability to work effectively in a remote, cross-functional team.
  • Ability to balance hands-on development work with leadership and mentoring responsibilities.

    • Nice to Have / Preferred Skills :

  • Experience working in large-scale enterprise implementations.
  • Knowledge of integration with external systems using APIs.
  • Familiarity with Agile / Scrum methodologies.
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