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Regional Manager - Central Bank Branch Banking

Regional Manager - Central Bank Branch Banking

ConfidentialBhubaneswar, India
1 day ago
Job description

Role description

JOB DESCRIPTION : REGIONAL MANAGER | PSU BANCASSSURANCE PARTNERSHIP

A. Position Overview

Position Title

Regional Manager

Department

Central Bank of India

Level / Band

Manager

Role Summary :

  • Liase with Bank's Regional officer s and Zonal Officers an
  • d ensure alignment on Life Insurance Business
  • Visit zones and regions - interact with Zonal Officers, Regional Officers and Bank branch managers
  • Guide and support team to ensure achievement of targets
  • Interact with customers to explain the products and solutions
  • Ensure activation, persistency & prod uctivity is maintained.
  • Ensure quality of recruits hired in the team
  • M aintain & drive compliance at the zone

B. Organizational Relationships

Reports To

Zonal Manager

Supervises

Area Managers / KAM

C. Job Dimensions

Geographic Area Covered

Region (s)

Stakeholders Internal

Supervisors, Team (KAMs), Ops, Underwriting , Legal

External

Central Bank - Channel Partner

D. Key Result Areas

Partner and Client Management

  • . Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc)
  • . Interact with the Bank Regional Officer and his / her team to ensure alignment towards Tata AIA in life insurance
  • . Engage with customers to explain the products and promote the brand
  • . Ensure team is focused on Sales and support to all branches assigned.
  • . Drive local contests and engagements to engage teams
  • . Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life
  • . Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status . Take help from them to push & motivate them to maintain productivity
  • . Managing the relationship between internal team and channel partner so as to foster sales for the company and m aintain utmost levels of responsiveness to requirements from the Channel Partner
  • . Aid the bank branches to adopt new processes and technology
  • Team Management

  • . Assign target to each KAM at a branch level - NB, renewal, STP, resolutions, special projects / initiatives undertaken , product mix .
  • . Ensure team is hands on with each branch and maintains a high engagement level with each member
  • . Team development and training
  • . Retention of high performing talent
  • . Keep ZH and National Head updated about on - ground activities by Bank and competitors
  • Customer service

  • . Ensure adequate customer service - grievance redressal, claim settlement, renewal etc.
  • E Skills Required

    Technical

  • . Good product knowledge
  • . Good knowledge of MS Office
  • Behavioral

    Essential

    Desired

    Interpersonal skills

    Communication skills

    Creative thinking skills

    Supervising / Leadership skills

    Teamwork Skills

    Influencing skills

    Relationship Building skills

    Decision making skills

    F Incumbent Characteristics

    Essential

    Desired

    Qualification

    Graduation

    Post graduate / Insurance specific training

    Experience

    Should have at least 6 -8 years' experience of sales with at least 2 years ' experience in leading teams.

    P referably needs to have PSU Banca sales experience in the insurance parlance.

    CTC

    8 to 12 lpa

    Skills Required

    Knowledge Of Ms Office

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