Lotus Interworks - Partner - Customer Success - Simplia

About Simplia :

Simplia is a leading digital advertising agency at the forefront of AI-driven marketing and lead generation solutions. We help businesses unlock growth by delivering tailored, holistic advertising strategies that adapt to evolving client needs.

We are seeking a Senior Partner Customer Success to join our team. This role requires a seasoned professional with strong expertise in digital advertising, client relationship management, and strategic account growth.

Key Responsibilities :

• Serve as the primary point of contact for partner clients, ensuring seamless onboarding, engagement, and long-term success.
• Develop a deep understanding of client business objectives and advertising goals to deliver tailored solutions.
• Act as a trusted advisor by providing strategic insights and data-driven recommendations to improve campaign performance.
• Collaborate cross-functionally with internal teams (sales, creative, and delivery) to ensure timely and effective service execution.
• Proactively monitor account performance, address challenges, and drive client satisfaction, retention, and expansion.
• Identify opportunities for upselling and cross-selling to drive revenue growth while aligning solutions with client needs.
• Track and report key account metrics, ensuring transparency and accountability in client success outcomes.
• Stay current with digital advertising trends, AI-driven innovations, and best practices to provide thought leadership to clients.

Qualifications & Requirements

Why Join Us?

If youre passionate about client success, digital advertising, and driving business growth, wed love to hear from you.

Apply now and help us shape the future of AI-driven sales and marketing.

(ref : iimjobs.com)