Sr. Recruiter IT

About Us

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Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common : a real passion for talent. Become part of this world and make a difference with us.

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The Role

The Senior Recruiter will support client hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and SLA / KPIs are met. They will deliver excellent recruitment services to the client in line with agreed service levels, acting as the custodian of candidate quality and the hiring manager experience, working in conjunction with colleagues in teams such as Sourcing and Administration

Senior Recruiters will be aligned to high touch client business units or stakeholder groups that require additional attention. This may be in the form of more rounds of interviews, more data / insight led consultation, more complex offer negotiation, intricate reward structures or interfacing with more senior hiring managers. They will follow a high touch workflow investing more time at each stage of the recruitment process than a Recruiter.

Reports to Team Leader or Manager - Client Services

Key Responsibilities

Client Stakeholder Relationships

Create and maintain trusted partner relationships with Senior hiring managers / stakeholders. Independent execution of the end-to-end delivery of recruitment services to them, providing counsel, advising through insight and SME knowledge on the recruitment process and ensuring that timelines are correctly identified and met

Lead discussion on attraction strategies, working with Sourcing and hiring managers to correctly identify approach based on market and hiring demands

Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable

Internal Stakeholder Relationships

Monitor funnel metrics in partnership with Sourcing to ensure bottlenecks are identified and addressed ahead of time

Collaborate effectively with relevant teams, such as Sourcing and Administration teams to ensure a smooth client and candidate experience

Coach and mentor Recruiters, Sourcers and Administrators on best practice approaches and client culture, supporting them in achieving success in their roles

Recruitment Delivery

Take full ownership to ensure the recruitment service is delivered in line with contractual obligations and client service level agreements

Lead vacancy consultation discussions in partnership with the Sourcer to agree the recruitment plans with hiring managers– this includes role requirements, sourcing strategy, DEI requirements, pay range, agreed timeframes, responsibilities of all involved, and the selection process

Collaborate with Sourcing team on the iterative process of narrowing down high-quality candidate and jointly review the shortlist with the hiring manager

Deliver excellent candidate experience in conjunction with the Sourcer; managing candidate satisfaction with the recruitment experience, from initial interview to start date

Support the hiring manager with hiring decisions and guide them in determining an appropriate offer; lead the (often complex) offer process and negotiations to close the candidate

Anticipate potential stakeholder issues within own area of expertise, taking action to address, and using judgement to escalate appropriately

Proactively manage the future demand by facilitating demand planning meetings to discuss forecasts with client resourcing lead team

Support development of Assessment Centre plan, where needed

Build proactive pipelining strategies and share insights with hiring managers to support strategic decision-making and execution outside of live demand. Reports regularly on progress of Talent Pool

Share and implement knowledge gained from other teams to enhance own recruitment delivery

Actively participates in, or co-ordinates projects outside direct remit of responsibility

Outline recommended continuous improvement actions and upselling opportunities to Manager – Client Services, including quantifying impact

Technology and Compliance

Ensure that all changes to a candidate’s status and requisition updates are tracked in real time in all relevant systems (client and AMS)

Support account contractual management by identifying and flagging scope creep

Ensure compliance with legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP, data management techniques or similar local legislative requirements) Identify and track compliance risks in line with the overall AMS Risk Management Framework and suggest solutions.