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Subject Matter Expert(Health Claims)

Subject Matter Expert(Health Claims)

ConfidentialPune, India
4 days ago
Job description

Job Summary

We are seeking a highly skilled and experienced Subject Matter Expert (Medico) with 7-10 years of

focused experience in the health insurance industry, particularly in claims processing. Understanding

the key KPIs that drive claims processing is critical. The candidate will play a crucial role in bridging the

gap between business needs and IT solutions, contributing to the enhancement of our solution. The

ideal candidate will have a strong techno-functional understanding of the insurance product

benefits, coverages, claims rules, exclusions and fraud analytics and should know about Product

Configuration in the system. Having a comprehensive grasp of Medical Codes ICD, PCS, and CPT

codes would be an additional plus for this role.

Key Responsibilities

  • Collaborate with the Claims head, claims processing and providermanagementteam to gather

and analyse business requirements related to claims processing.

  • Conduct in-depth analysis of the existing claims systems and processes, identifying areas for
  • improvement and optimization.

  • Previous experience in understanding and working with ICD, PCS, and CPT codes will be an
  • advantage.

  • Translate business requirements into clear and concise technical specifications for the IT
  • development team.

  • Responsible for on-going configuration enhancements
  • Understand and analyse the insurance product with respect to benefits, coverages, limits,
  • exclusions etc to analyse the configuration of the product in the Product Configurator

  • Create detailed documentation of business requirements, processes, and solutions.
  • Develop and document business process models to illustrate current and future states
  • Identify opportunities for process improvements and contribute to ongoing optimization
  • efforts.

  • Responsible for training junior BAs &Business teamsto manage configurationsindependently
  • Facilitate workshops and meetings with stakeholders to elicit and document requirements,
  • ensuring all relevant information is captured accurately.

  • Perform detailed data analysis to identify trends, patterns, and potential areas of concern
  • related to claims processing and fraud detection.

  • Develop andmaintain comprehensive documentation, including functional requirements, use
  • cases, process flows, and data mappings.

  • Collaborate closely with IT teams throughout the development lifecycle to ensure proper
  • implementation of business requirements.

  • Assist in user acceptance testing (UAT) and provide support during the testing phase to validate
  • that the solutions meet the business needs.

  • Act as a subject matter expert (SME) on claims processing, offering insights, recommendations,
  • and expertise to support decision-making processes.

  • Conduct demonstrations with prospects and partners to showcase the product capabilities
  • Work along with the Pre Sales and Sales team in providing the accurate information and
  • solutions

  • Provide appropriate solutions from a functional point of view depending upon the needs of
  • the prospects and partners

  • Provide suggestions to the Product team to develop and enhance the existing product
  • understanding best practices and future needs

    Qualifications And Skills

  • MBBS is Must.
  • 5-8 years of proven experience in the area of Health insurance industry, with a strong focus
  • on claims processing and product configuration.

  • Strong understanding of benefits, exclusions across various product lines in Health
  • Insurance.

  • Proficiency in claims rules, fraud analytics, and data analysis techniques.
  • Strong communication and interpersonal skillsto effectively collaborate with stakeholders at
  • all levels of the organization.

  • Ability to translate complex business requirements into clear and actionable technical
  • specifications.

  • Proven track record of successfully delivering business analysis projects in the insurance
  • domain.

  • Ability to grasp subject quickly and come up with Solutions
  • Familiarity with Agile or other project management methodologies is a plus.
  • Certification in Business Analysis (e.g., CBAP) is desirable but not mandatory.
  • Skills : health,analytics,sme,claims,health insurance,business requirements,insurance,it,subject matter experts

    Skills Required

    Data Analysis, Business Analysis, Fraud Analytics, Claims Processing

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    Subject Matter • Pune, India

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