Job Summary
We are seeking a highly skilled and experienced Subject Matter Expert (Medico) with 7-10 years of
focused experience in the health insurance industry, particularly in claims processing. Understanding
the key KPIs that drive claims processing is critical. The candidate will play a crucial role in bridging the
gap between business needs and IT solutions, contributing to the enhancement of our solution. The
ideal candidate will have a strong techno-functional understanding of the insurance product
benefits, coverages, claims rules, exclusions and fraud analytics and should know about Product
Configuration in the system. Having a comprehensive grasp of Medical Codes ICD, PCS, and CPT
codes would be an additional plus for this role.
Key Responsibilities
- Collaborate with the Claims head, claims processing and providermanagementteam to gather
and analyse business requirements related to claims processing.
Conduct in-depth analysis of the existing claims systems and processes, identifying areas forimprovement and optimization.
Previous experience in understanding and working with ICD, PCS, and CPT codes will be anadvantage.
Translate business requirements into clear and concise technical specifications for the ITdevelopment team.
Responsible for on-going configuration enhancementsUnderstand and analyse the insurance product with respect to benefits, coverages, limits,exclusions etc to analyse the configuration of the product in the Product Configurator
Create detailed documentation of business requirements, processes, and solutions.Develop and document business process models to illustrate current and future statesIdentify opportunities for process improvements and contribute to ongoing optimizationefforts.
Responsible for training junior BAs &Business teamsto manage configurationsindependentlyFacilitate workshops and meetings with stakeholders to elicit and document requirements,ensuring all relevant information is captured accurately.
Perform detailed data analysis to identify trends, patterns, and potential areas of concernrelated to claims processing and fraud detection.
Develop andmaintain comprehensive documentation, including functional requirements, usecases, process flows, and data mappings.
Collaborate closely with IT teams throughout the development lifecycle to ensure properimplementation of business requirements.
Assist in user acceptance testing (UAT) and provide support during the testing phase to validatethat the solutions meet the business needs.
Act as a subject matter expert (SME) on claims processing, offering insights, recommendations,and expertise to support decision-making processes.
Conduct demonstrations with prospects and partners to showcase the product capabilitiesWork along with the Pre Sales and Sales team in providing the accurate information andsolutions
Provide appropriate solutions from a functional point of view depending upon the needs ofthe prospects and partners
Provide suggestions to the Product team to develop and enhance the existing productunderstanding best practices and future needs
Qualifications And Skills
MBBS is Must.5-8 years of proven experience in the area of Health insurance industry, with a strong focuson claims processing and product configuration.
Strong understanding of benefits, exclusions across various product lines in HealthInsurance.
Proficiency in claims rules, fraud analytics, and data analysis techniques.Strong communication and interpersonal skillsto effectively collaborate with stakeholders atall levels of the organization.
Ability to translate complex business requirements into clear and actionable technicalspecifications.
Proven track record of successfully delivering business analysis projects in the insurancedomain.
Ability to grasp subject quickly and come up with SolutionsFamiliarity with Agile or other project management methodologies is a plus.Certification in Business Analysis (e.g., CBAP) is desirable but not mandatory.Skills : health,analytics,sme,claims,health insurance,business requirements,insurance,it,subject matter experts
Skills Required
Data Analysis, Business Analysis, Fraud Analytics, Claims Processing