Business Analyst

Job Description

Who are we

Fulcrum Digital is an agile and next-generation digitalaccelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Role Summary : We’re looking for a Business Analyst to act as the bridge between business needs and AI product development. You’ll gather requirements, analyze processes, and define features for generative AI-based tools.

Key Responsibilities :

• Work with clients and internal stakeholders to identify opportunities for Gen AI use.
• Translate business problems into clear product / feature requirements.
• Document user stories, workflows, and success metrics.
• Analyze the impact of AI adoption and generate insights for improvement.
• Collaborate with QA and development teams to ensure solution alignment.

Requirements