Description
We are looking for enthusiastic and motivated individuals for the role of Tele Caller. This position is ideal for freshers / entry-level candidates who are eager to start their career in sales and customer service. As a Tele Caller, you will be responsible for making outbound calls to potential customers, promoting our products and services, and providing excellent customer service.
Responsibilities
- Conduct outbound calls to potential customers and clients to promote products and services.
- Provide information about products and services and address customer inquiries.
- Maintain accurate records of calls and customer interactions in the CRM system.
- Achieve monthly sales targets and contribute to team goals.
- Follow up on leads and conduct market research to identify potential clients.
- Handle customer complaints and provide appropriate solutions.
- Collaborate with the sales team to optimize lead generation strategies.
Skills and Qualifications
Excellent verbal communication skills in English and local languages.Strong persuasive skills and ability to handle objections.Basic knowledge of customer service principles.Proficiency in using computers and CRM software.Ability to work in a fast-paced environment and manage time effectively.High school diploma or equivalent; a degree in business or related field is a plus.Strong listening skills and ability to adapt communication styles to different audiences.Education
12th Class (XII)
Skills Required
Cold Calling, Lead Generation, Customer Service, Sales Techniques, crm software, Active Listening, Data Entry, Time Management, Problem Solving