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Senior Product Manager

Senior Product Manager

7-Eleven Global Solution Center – IndiaDelhi, India
5 days ago
Job description

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our

Leadership Principles . Each principle has a defined set of behaviors which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

Be Customer Obsessed

Be Courageous with Your Point of View

Challenge the Status Quo

Act Like an Entrepreneur

Have an “It Can Be Done” Attitude

Do the Right Thing

Be Accountable

About This Opportunity

Job Title :

Senior Product Manager

Location : Bangalore

Job Description :

7-11 GSC is seeking a strategic and outcome-oriented Senior Manager of Product to lead our Delivery Platform & Integrations team. This role manages product managers across Delivery Platform areas, including Driver App Experience, Financial Operations, Partner Integrations, Ops Tools, and platform scalability

Responsibilities :

Inspire & Influence & Collaborate :

Collaborate directly with the Head of Product Management

Act as a trusted representative of the broader product organization, ensuring alignment across geographies.

Lead cross-functional initiatives with clarity and purpose.

Communicating vision and fostering a culture of trust, ownership, and excellence within the GSC

Strategic Leadership :

Define and evolve the product vision across delivery platform services, integrations, and driver experience.

Align product strategy with business goals, unit economics, and operational KPIs.

Prioritize initiatives across the GSC product organization to maximize impact.

Champion our customers to identify, scope, and design product strategies and user experiences that drive customer satisfaction and business growth.

Innovation & Growth :

Make creative recommendations to expand the product base and vision.

Suggest ways to track product use and impact on end users.

Ready to Drive the Future?

If you're passionate about building scalable delivery platforms and leading high-performing product teams, we want to hear from you. Join us in transforming Skipcart into a world-class delivery ecosystem.

Qualifications :

Bachelor's degree in a related field (e.g., Business, Computer Science, Engineering)

12+ years in product management, with 3+ years in a leadership role managing product managers

Experience managing multiple product lines or platform services including an understanding of microservices, API ecosystems, and delivery logistics

Strong analytical and problem-solving skills with the ability to make data-driven decisions

Excellent communication, stakeholder management, and decision-making skills

Emotional intelligence and the ability to build trust and collaboration within teams across geographic and culture bounds

7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve.As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.

Privileges & Perquisites :

7-Eleven Global Solution Center

offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.

Work-Life Balance :

Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being & Family Protection :

Comprehensive medical coverage for spouses, children, and parents / in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals :

Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification & Training Program :

Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation :

Support and reimbursement for newly hired employees relocating to Bangalore, India.

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