Job descriptionAssist senior technicians in researching, evaluating, developing operational methods, promote and implement systems to improve efficiency and effectiveness of departmental practicesPromptly assist customers with equipment and related software problems and questions.Notify appropriate personnel when established standards or guidelines are violatedConduct user polls, questionnaires, and other information-gathering activitiesThe analyst must be able to administer, maintain, and install either alone or as a member of the Auxiliary Services Team, all Auxiliary Services supported technologies.