Talent.com
Sales and Customer Support Representative (B2C)

Sales and Customer Support Representative (B2C)

CrewBloomIndia Gate, New Delhi, IN
28 days ago
Job type
  • Remote
  • Quick Apply
Job description

We are seeking motivated and detail-oriented Sales and Customer Support Representatives to join our client’s for a high-volume customer engagement project. In this role, you will manage incoming and outgoing communications through WhatsApp, ensuring prompt, professional, and personalized responses to customers. You’ll play a key role in handling large message volumes, maintaining excellent customer service, and driving sales conversions.

The starting rate for this role is 6 USD per hour.

Schedule : 6 days a week (Monday–Sunday)

Rotational 8-hour shifts with overlapping coverage to ensure round-the-clock support

Project Duration :

  • 5 weeks (with potential for extension based on performance and project needs)

Job Responsibilities :

  • Manage and respond to approximately 20,000 WhatsApp messages over a five-week period
  • Provide accurate information, resolve customer inquiries, and assist with product-related questions
  • Engage customers in a friendly, professional manner to promote products and drive sales
  • Coordinate with the team to ensure 24 / 7 message coverage
  • Maintain customer satisfaction by following up on inquiries and ensuring timely resolution
  • Track and document customer interactions and feedback accurately

    • Requirements

  • Proven experience in B2C customer support or sales
  • Strong written communication skills with a customer-first approach
  • Ability to multitask and stay organized under pressure
  • Proficiency in WhatsApp and other messaging or CRM tools
  • Flexible availability to work rotational shifts, including weekends

    • Preferred Candidate :

  • Has prior experience in sales and customer support, or customer assistance at music festivals or large events
  • Thrives in dynamic, fast-paced environments with high message or customer interaction volumes

    • Minimum Technical and Work Environment Requirements :

  • Internet Connection :
  • Primary internet connection with a minimum speed of 15 Mbps .
  • Backup internet connection with at least 10 Mbps .
  • Backup connection must be capable of supporting work during a power outage.
  • Primary Device :
  • Desktop or laptop equipped with at least :
  • Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor.
  • A minimum of 8 GB RAM .
  • Backup Device :
  • Must meet or exceed the performance of an Intel Core i3 processor.
  • Must be functional during power interruptions.
  • Peripherals and Workspace :
  • A functioning webcam .
  • A noise-canceling USB headset .
  • A quiet, dedicated home office space .
  • A smartphone for communication and verification purposes.

    • Benefits

  • Join Our Dynamic Team : Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities : Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth : Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills : Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way : Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best : Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
    • Create a job alert for this search

    Customer Support Representative • India Gate, New Delhi, IN

    Related jobs
    • Promoted
    Account Management Associate

    Account Management Associate

    AdPushupfaridabad, haryana, in
    AdPushup (by Geniee) is an award-winning ad revenue optimization platform and a Google Certified Publishing Partner (GCPP). We help web publishers grow their revenue through cutting-edge technology,...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relationship Executive

    Customer Relationship Executive

    dash and dotNoida, Uttar Pradesh, India
    Job role - CRM & Digital Executive.Salary - 20,000-30,000 / - Monthly.Role Specifics - Day in the Life.Responses- Maintaining a fast response time and great quality over all modes of customer communi...Show moreLast updated: 17 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Poshagurugram, uttar pradesh, in
    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously.Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Lead - Hyderabad (Remote)

    Customer Success Lead - Hyderabad (Remote)

    BrowserStackfaridabad, haryana, in
    Remote
    But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 20 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Onboard Aero Consultant Pvt Ltdfaridabad, haryana, in
    Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer...Show moreLast updated: 18 days ago
    • Promoted
    Customer Support Specialist (unpaid)

    Customer Support Specialist (unpaid)

    SM Recordmeerut, uttar pradesh, in
    SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
    • Promoted
    Client Support Specialist

    Client Support Specialist

    Scry AIfaridabad, haryana, in
    Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across fin...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relationship Executive

    Customer Relationship Executive

    Tvisha JewlzDelhi, India
    Tvisha Jewlz is a luxury fine jewellery house specializing in diamonds, polki, and jadau creations.With a focus on craftsmanship, innovation, and excellence, we are expanding our team to enhance ou...Show moreLast updated: 20 days ago
    • Promoted
    Multilingual Customer Interaction Expert

    Multilingual Customer Interaction Expert

    TELUS DigitalNoida, Republic Of India, IN
    Venue : TELUS DIGITAL, Tower-6, UG Floor, Candor Techspace, Sector 135, Noida, Uttar Pradesh, 201304.Should be handling multiple chats 2-3 at the same time. Answer a wide range of inquiries and solve...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Relations Executive

    Customer Relations Executive

    SWITRUS HOLIDAYSNew Delhi, Delhi, India
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 9 days ago
    • Promoted
    Telesales Executive

    Telesales Executive

    TechDoQuestmeerut, uttar pradesh, in
    Respond to customer inquiries via phone, email, chat or other channels in a professional, empathetic, and timely manner.Provide accurate information about ICICI Lombard’s insurance products (motor,...Show moreLast updated: 20 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Infogainmeerut, uttar pradesh, in
    As a Customer Experience Specialist, you are the face of Charitable Impact (client name) and the first point of contact for our users, which include donors, communities, companies, and charities.Yo...Show moreLast updated: 12 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Scry AImeerut, uttar pradesh, in
    Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
    • Promoted
    Inbound Sales Lead

    Inbound Sales Lead

    Hack2skillNoida, Republic Of India, IN
    We are looking for a results-driven Inbound Sales Manager with a strong background in IT sales.This is an individual contributor role where you will manage the complete inbound sales cycle—from han...Show moreLast updated: 12 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Zokomeerut, uttar pradesh, in
    As a Customer Support Executive, you will be at the forefront of our customer interactions, ensuring every query is resolved efficiently and carefully. This role is exclusively focused on chat suppo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Fwd CreativesDelhi, IN
    Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to ...Show moreLast updated: 10 days ago
    • Promoted
    Customer Relationship Executive

    Customer Relationship Executive

    SWITRUS HOLIDAYSmeerut, uttar pradesh, in
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 9 days ago
    • Promoted
    Telesales Representative

    Telesales Representative

    Shramiinarela, delhi, in
    Shramii offers a powerful all-in-one platform to revolutionize team management.Our app enables real-time attendance tracking, streamlined shift planning, and comprehensive employee records manageme...Show moreLast updated: 30+ days ago