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Territory Head | Cluster Manager | Banca Channel

Territory Head | Cluster Manager | Banca Channel

ConfidentialCoimbatore, Vijayawada, Bengaluru / Bangalore
4 days ago
Job description

Role & responsibilities

What are we looking for

  • The Territory Head (TH) position at HDFC Life is a Second Level Leadership (SLL) role responsible for :
  • Achieving organizational goals for the assigned territory in terms of revenue and cost
  • Developing and mentoring team members (Corporate Sales Manager (CSM) / Sr. CSM First Level Leaders (FLL)).
  • Maintaining strong and engaging relationships with channel partners within the mapped geography.

Key Responsibilities

Channel Partner Engagement :

  • Maintain consistent and professional engagement with Channel Partner Leadership Teams (Branch Heads, Cluster Heads, Circle Heads, TPP team, etc.) to minimize escalations, ensure timely service resolutions, and achieve business objectives.

    • Business Sales Accountability :

  • Drive sales KPIs such as Top-line, Market Share, Product Mix, Upsell, SLG, 13th Month Persistency, and Attrition control. Responsible for ensuring overall persistency, threshold-level market share, and profitable product mix (Term share) in the territory.

    • Business Planning :

  • Plan monthly / quarterly business travel to engage with the team and drive objectives.

    • Team Development :

  • Build and develop CSM / Sr. CSM (FLL) skills to effectively manage their direct reportees (FLS) with high engagement, leading to low attrition and high productivity.
  • Invest in strengthening FLL competencies to ensure efficient FLS management, better channel partner engagement, and reduced attrition.
  • Ensure 100% manning by building the team through referrals.

    • New Hire Engagement :

  • Ensure timely and apt 06 months FLS engagement activities are conducted by FLLs, leading to successful probation completion. This includes providing On-the-Job training support as required.

    • Sales Management Process :

  • Effectively drive and sustain multiple activities such as :
  • Sales Management Processes
  • First Time Right (Login to Conversion)
  • Organizational Initiatives & Contests
  • Personal & Business Hygiene Standards

    • Stakeholder Collaboration :

  • Maintain a collaborative approach with internal and external stakeholders to seamlessly achieve business objectives.

    • Preferred candidate profile

  • 8 -15 years of Sales experience in Life Insurance In Banca Channel.
  • Minimum 6 years of strong Team Handling experience (CSM / Sr. CSM / FLS).
  • Exposure to Channel Partner Sales Management in Insurance / BFSI preferred.
  • Lead business growth, drive partner engagement, and mentor a high-performing sales team.

    • Skills Required

    Team Leadership, Bfsi, Strategic Planning, Business Planning

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    Cluster Manager • Coimbatore, Vijayawada, Bengaluru / Bangalore

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