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Senior Manager, Enterprise & Operational Risk
Senior Manager, Enterprise & Operational RiskVisa • Bangalore (division)
Senior Manager, Enterprise & Operational Risk

Senior Manager, Enterprise & Operational Risk

Visa • Bangalore (division)
2 days ago
Job description

Key Responsibilities :

Enterprise & Operational Risk Framework Implementation

  • Partner closely with the Head of Corporate Risk CEMEA to implement and embed the Enterprise Risk Management framework across the region
  • Drive hands-on execution of the Operational Risk Framework, working directly with business teams to integrate risk management into their processes and workflows
  • Lead the design and rollout of Risk and Control Self-Assessment (RCSA) processes across business units, defining in-scope processes and ensuring comprehensive coverage
  • Provide direct support and guidance to business teams in completing RCSAs, conducting quality reviews, and driving continuous improvement
  • Enable business teams to conduct effective risk assessments by developing practical tools, and guidance materials
  • Build and maintain user-friendly guides for logging risks, issues, and operational events, driving adoption and consistent usage across teams
  • Analyze risk and issue data to identify trends, concentrations, and emerging themes for management attention
  • Support business units in developing risk mitigation plans and tracking progress to closure
  • Drive control reassessment activities based on identified issues and changing risk landscapes
  • Develop risk reporting and dashboards that provide actionable insights to management

Risk Governance & Committee Management

  • Own the end-to-end administration of CEMEA Risk Committee, ensuring they operate effectively as forums for risk oversight
  • Develop and manage risk committee agendas in partnership with the Head of Corporate Risk CEMEA, ensuring the right topics receive appropriate focus and time
  • Coordinate with business teams and stakeholders to gather high-quality content and materials for committee discussions
  • Prepare executive-level risk committee papers, presentations, and briefing materials that clearly articulate key risks and required decisions
  • Ensure risk committee materials meet quality standards and are distributed to members with adequate time for review
  • Facilitate effective committee discussions by ensuring proper preparation, documentation, and follow-up
  • Maintain comprehensive action logs from risk committee meetings and proactively follow up with owners to drive timely closure
  • Track and report on the status of committee actions and decisions, escalating delays or issues as appropriate
  • Drive consistency in governance processes, templates, and standards across sub-regional risk committees
  • Support the establishment and documentation of escalation protocols to ensure material risks flow appropriately from sub-regional to regional committees
  • Continuously improve risk committee effectiveness based on feedback and evolving business needs.
  • Essential Experience & Qualifications

  • Minimum 10 years of relevant experience in enterprise risk management and operational risk in financial services
  • Hands-on experience implementing ERM and operational risk frameworks at a multinational bank or financial institution, OR
  • Experience at a top-tier consulting firm (Big 4 or leading strategy / risk consultancy) working with clients to design and implement these frameworks
  • Proven track record of successfully embedding risk frameworks and driving adoption across complex organizations
  • Deep practical knowledge of RCSA processes, risk assessment methodologies, and operational risk management
  • Experience managing risk governance forums and producing executive-level risk reporting
  • Strong understanding of payments, banking, or financial services risk landscapes
  • Advanced degree (MBA, Master's) or professional certifications (FRM, PRM, CFA, CPA)
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    Manager Enterprise Risk • Bangalore (division)

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