Talent.com
User Experience Consultant
User Experience ConsultantPosha • Bengaluru, Republic Of India, IN
User Experience Consultant

User Experience Consultant

Posha • Bengaluru, Republic Of India, IN
30+ days ago
Job description

Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users 🄘

See it in action :

  • https : / / bit.Ly / howposhaworks

Posha is a fast-growing Series-A funded startup backed by Tier-1 VCs šŸ’™ including Accel Partners, Waterbridge Ventures.

šŸ¤”What can I expect from this role?

As a Customer Experience Specialist at Posha, we see you as capable of streamlining various processes over the coming few months and helping us navigate roadblocks remotely while we scale and put a few thousand devices at our users home in the US.

šŸ”§What will my work responsibilities look like if I join Posha?

In this role, you’ll be a part of the Customer Success function and key responsibilities shall include but not be limited to –

  • Manage all customer-centric communication channels – including app and website chat flows – while maintaining key support metrics
  • Handle customer concerns end-to-end : direct them to the right solutions, follow up with internal teams, and ensure satisfaction
  • Own customer relationships in an external-facing role, primarily with users based in the USA
  • Use CRM tools to manage the customer lifecycle and track engagement
  • Identify and remove process roadblocks;
  • suggest improvements tomanagement and automate repetitive workflows

  • Work on community engagement strategies to drive retention and reduce churn
  • Relay customer insights and feedback to product, operations, and engineering teams to influence key decisions
  • šŸ˜What makes you a match for us?

  • Willingness to work in US timings (Rotational shifts between 9PM to 2 PM IST)
  • Exceptional English communication with clear diction – any experience of supporting US-based customers / clients is a plus
  • Intermediate Excel skills and should be comfortable with tech tools and streamlining processes as much as possible
  • Should be process-driven, an effective communicator, and appreciate a dynamic work environment
  • Patience, empathy, strong interpersonal & relationship building skills
  • šŸš€Working at Posha

  • Equity ownership through our ESOP program
  • Comprehensive wellness benefits to keep you thriving
  • Quarterly reviews built for fast career acceleration
  • And of course working with a team that's genuinely obsessed with great food.

    šŸ”Discover Posha

  • What users have to say about our Product
  • Twitter love from users
  • How Posha works
  • Our Website
  • Read Our Story šŸ“•
  • Create a job alert for this search

    User Experience • Bengaluru, Republic Of India, IN

    Related jobs
    User Experience Consulting Director

    User Experience Consulting Director

    Tiger Analytics • Bengaluru, Republic Of India, IN
    Tiger Analytics is a global leader in Data, AI, and Analytics, helping Fortune 500 companies solve their most complex business challenges. We offer full-stack AI and analytics services & solutions t...Show more
    Last updated: 30+ days ago • Promoted
    User Experience Architect

    User Experience Architect

    Triplespeed • Bengaluru, Republic Of India, IN
    We’re building profitable, direct-to-consumer brands at speed, and we’re looking for a talented candidate for our user experience team. Design end-to-end user experiences, from wireframes and protot...Show more
    Last updated: 30+ days ago • Promoted
    User Experience Architect

    User Experience Architect

    Elintis Technologies • Bengaluru, Republic Of India, IN
    We suggest you enter details here.This is a full-time on-site role for a UI / UX Designer located in Bengaluru.The UI / UX Designer will be responsible for creating visually appealing and user-centric ...Show more
    Last updated: 1 day ago • Promoted
    User Experience Design Lead

    User Experience Design Lead

    Epsilon • Bengaluru, Republic Of India, IN
    The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative problem solvers develops...Show more
    Last updated: 13 days ago • Promoted
    Principal User Experience Specialist

    Principal User Experience Specialist

    o9 Solutions, Inc. • Bengaluru, Republic Of India, IN
    Transforming the Future of Enterprise Planning.At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach.By integrat...Show more
    Last updated: 11 days ago • Promoted
    User Experience Design Manager

    User Experience Design Manager

    Pocket FM • Bengaluru, Republic Of India, IN
    Hey there, design rockstar! We're Pocket FM, an online audio streaming platform, spearheading the audio series space.Our vibe is all about creativity, collaboration, and doing awesome things togeth...Show more
    Last updated: 30+ days ago • Promoted
    User Experience Researcher

    User Experience Researcher

    Nemetschek Group • Bengaluru, Karnataka, India
    ALLPLAN is a leading global provider of Building Information Modeling (BIM) solutions for the architecture, engineering, and construction (AEC) industry. With over 50 years of experience, ALLPLAN de...Show more
    Last updated: 12 days ago • Promoted
    Senior User Experience Designer

    Senior User Experience Designer

    o9 Solutions, Inc. • Bengaluru, Karnataka, India
    Transforming the Future of Enterprise Planning.At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach.By integrat...Show more
    Last updated: 30+ days ago • Promoted
    User Experience Designer

    User Experience Designer

    Flipkart • Bengaluru, Republic Of India, IN
    Product Designer II will be responsible for using design thinking to solve complex problems & ship high-fidelity designs for new features & prototype solutions. You will be working collaboratively w...Show more
    Last updated: 22 days ago • Promoted
    User Experience Designer

    User Experience Designer

    Infogain • Bengaluru, Karnataka, India
    Role Summary : Senior UX Designer.Product / Engineering) to solve complex usability challenges and ensure a.What You'll Do (Key Responsibilities). What We're Looking For (Required Qualifications).Deep ...Show more
    Last updated: 30+ days ago • Promoted
    User Experience Designer

    User Experience Designer

    Atomicwork • Bengaluru, Republic Of India, IN
    Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success. We offer competitive pay to employees and pract...Show more
    Last updated: 30+ days ago • Promoted
    User Experience Manager

    User Experience Manager

    Cvent • Bengaluru, Karnataka, India
    Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent deli...Show more
    Last updated: 16 days ago • Promoted
    Senior User Experience Designer

    Senior User Experience Designer

    redBus • Bangalore Urban, Karnataka, India
    Designers lead the full lifecycle of their designs across all platforms, collaborate with product managers on strategy, participate in research to test and validate designs, and partner with engine...Show more
    Last updated: 30+ days ago • Promoted
    User Experience Specialist

    User Experience Specialist

    8byte • Bengaluru, Republic Of India, IN
    Competitive Salary, Health Insurance, ESOP.We're hiring a UI / UX Designer to help us transform complex financial data and AI capabilities into intuitive, elegant, and effective digital interfaces.Yo...Show more
    Last updated: 12 days ago • Promoted
    User Interface / User Experience Architect

    User Interface / User Experience Architect

    Zenith • Bengaluru, Republic Of India, IN
    A boutique consulting firm based in Bangalore, New York and Dubai, with a global network of partner offices.We help startups build fractional finance teams — blending big-corporate sophistication w...Show more
    Last updated: 3 days ago • Promoted
    Lead User Experience Architect

    Lead User Experience Architect

    Cimpress • Bengaluru, Republic Of India, IN
    With tools that empower brands to create their unique identity and expert design support when they need inspiration, we provide a range of digital and print services at every stage of their journey...Show more
    Last updated: 30+ days ago • Promoted
    Senior User Experience Designer

    Senior User Experience Designer

    Think Design Collaborative • Bengaluru, Karnataka, India
    Think Design Collaborative has exciting opportunities for Senior User Experience Designers to create compelling experiences for path-breaking applications, spanning Responsive Web, Mobile, and TV a...Show more
    Last updated: 30+ days ago • Promoted
    Senior User Experience Architect

    Senior User Experience Architect

    Razorpay • Bengaluru, Republic Of India, IN
    Take part in product and design ideation, planning and prioritization of our diverse range of products and features.Drive user research, create detailed user journeys and take appropriate design de...Show more
    Last updated: 22 days ago • Promoted