Meet the Team
Cisco seeks a Solutions Engineer with proven field experience and strong background in Telco / Service Providers, showcasing Cisco product solutions, setting up demonstrations, explaining benefits to customers, and designing products to meet specific customer needs.
Your Impact
You will be a customer-focused technical sales professional responsible for ensuring that relevant technical information and guidance are provided to customers, with a focus on customer success and aligned outcomes.
The primary task is to provide technical support for Rakuten's business both in Japan and abroad, as well as to support other Japanese service providers, such as NTT, KDDI, and SoftBank, in the APGC region.
- Organize customer challenges and technical requirements for service providers.
- Collaborate with teams in India, Japan, and internationally to propose the most suitable Cisco solution to customers.
- Conduct demonstrations and PoCs.
- Respond to technical inquiries.
Minimum Qualifications
Over 7 years of networking and field experience working with Service Providers as a Systems Engineer or in a similar role.In-depth knowledge of Service Provider technologies, architecture, and protocols, particularly in IP transport technology (SRv6, BGP).Ability to take initiative and collaborate with others to drive progress.Strong product knowledge in advanced SP-related technologies, either with Cisco products or those of Cisco competitors.Excellent written and verbal communication skills, including strong listening and presentation abilities in English.Preferred Qualifications
Strong understanding of adjacent technologies / architecture such as AI, Data Center, Security, Automation and Observability.Experience working with Japanese service providers.Ability to understand the customer's business drivers and be able to pitch Cisco solutions that align with those drivers to the customer's executives.Capabilities to lead a group of people with various technical backgrounds.