Talent.com
No longer accepting applications
Associate Director - Strategy & Ops

Associate Director - Strategy & Ops

Battery SmartRājkot, Republic Of India, IN
5 days ago
Job description

We are looking for a dynamic and results-driven Associate Director / Director – Driver Excellence to lead strategic initiatives aimed at enhancing the performance, satisfaction, and retention of our driver network. This leadership role sits at the heart of our operations, focusing on optimizing the driver experience through data, systems thinking, and cross-functional collaboration.

What You’ll Do

📊 Lead Strategic Programs

  • Design, pilot, and scale high-impact programs to elevate driver performance and engagement.
  • Translate customer insights and market research into actionable roadmaps.

📈 Own Metrics & Execution

  • Take end-to-end ownership of key initiatives with a strong focus on data-backed decision-making.
  • Set clear goals and KPIs, build dashboards, and track progress across initiatives.
  • Drive continuous execution excellence across markets and teams.

    • 🤝 Cross-functional Problem Solving

  • Collaborate closely with Product, City Operations, Training, and Support teams to identify pain points and deliver scalable, tech-enabled solutions.
  • Lead cross-functional task forces on key initiatives like onboarding, incentives, quality, and feedback loops.

    • 🔍 Continuously Improve Systems

  • Develop proactive systems for issue detection and root cause resolution.
  • Implement feedback loops and quality control mechanisms to constantly enhance the driver lifecycle experience.

    • What We’re Looking For

  • 5+ years of experience in high-growth startups, top-tier consulting firms, or business operations roles with increasing responsibility.
  • Proven ability to operate in ambiguous environments and lead through influence and data.
  • Excellent analytical skills with a strong track record of solving complex problems through structured thinking.
  • Hands-on approach, a bias for action, and a passion for operations and customer success.
  • Strong communication and stakeholder management abilities.
  • A degree from a Tier-1 academic institution (IIT, IIM, ISB, BITS, etc.) is a plus but not mandatory.
    • Create a job alert for this search

    Associate Director Strategy • Rājkot, Republic Of India, IN

    Related jobs
    • Promoted
    Director Operations - AI-Powered Global Tech Startup

    Director Operations - AI-Powered Global Tech Startup

    SkillsCapitalRajkot, IN
    We are a high-growth startup revolutionizing how companies access top-tier tech talent.Our proprietary AI / ML / NLP-powered Talent Cloud and Blockchain-based vetting engine enable global clients to hi...Show moreLast updated: 1 day ago
    • Promoted
    Operations Associate- US

    Operations Associate- US

    AmberRajkot, IN
    Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director Strategic Sourcing

    Associate Director Strategic Sourcing

    AdalvoRajkot, IN
    At Adalvo, we're not just a company - we're a team of passionate people driven by our mission to consistently deliver high-quality products and services to our partners. We are looking for an enthus...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Director / Associate Director -Investment Banking

    Assistant Director / Associate Director -Investment Banking

    Acuity Knowledge PartnersRajkot, IN
    Hiring for leadership role, for our Investment Banking team focused towards presentation / DTP skill.Primary tasks include to format presentations, pitchbooks, designing visually appealing slides, t...Show moreLast updated: 4 days ago
    • Promoted
    Associate Director, Search & Social

    Associate Director, Search & Social

    AtidivRajkot, IN
    Associate Director, Search & Social.Atidiv was built to ignite hyper growth.We are the solution for sustainable and scalable growth. Atidiv is a provider of data science, product development & offsh...Show moreLast updated: 29 days ago
    • Promoted
    Operations Associate

    Operations Associate

    AscentraRajkot, IN
    Sherpa builds AI tools for consultants and corporate-strategy teams — software that accelerates high-value, expert work in consulting and professional services. We’re an AI-enabled software company ...Show moreLast updated: 3 days ago
    • Promoted
    Associate-Academic Delivery

    Associate-Academic Delivery

    EmeritusRajkot, IN
    Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 7 days ago
    • Promoted
    Senior Associate, Pharma Commercial Operations

    Senior Associate, Pharma Commercial Operations

    KMK Consulting Inc.Rajkot, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Partnerships Associate

    Partnerships Associate

    Opportunities PlusRajkot, IN
    At Opportunities Plus, we are passionate about empowering young minds through transformative experiential learning, leading them to power career choices. We specialize in guiding school students age...Show moreLast updated: 27 days ago
    • Promoted
    Venture Growth Director (10+ Years Experience)

    Venture Growth Director (10+ Years Experience)

    Brownstone NYCRajkot, IN
    USD 2,500 / month + Project based equity participation.Level Ventures is not a fund — it’s a.We incubate, fund, and mentor startups in real estate, healthcare, and impact-driven sectors such as.Thi...Show moreLast updated: 2 days ago
    • Promoted
    Program Associate

    Program Associate

    UplersRajkot, IN
    We are looking for a highly motivated • •Program Associate • • to support program operations, data-driven decision-making, and cross-functional coordination. The ideal candidate will be skilled in mana...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Director - Advanced Analytics

    Associate Director - Advanced Analytics

    KMK Consulting Inc.Rajkot, IN
    KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions. Our data analytics and software platform...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Associate - Risk Advisory (HITRUST)

    Sr. Associate - Risk Advisory (HITRUST)

    Cherry Bekaertrajkot, gujarat, in
    Cherry Bekaert is a nationally recognized CPA firm with over 75 years of experience providing assurance, tax, and advisory services to our clients. We are seeking a Senior Associate (HITRUST) to joi...Show moreLast updated: 22 days ago
    • Promoted
    Remote Program Director – Supportive Housing & Behavioral Health

    Remote Program Director – Supportive Housing & Behavioral Health

    Brownstone NYCrajkot, gujarat, in
    Remote
    Starts from USD 1,600 / month + incentives.Brownstone NYC is expanding its supportive housing operations beyond Queens to new facilities in Rockrose (Baltimore) and Shepherd St.We are seeking a rem...Show moreLast updated: 2 days ago
    • Promoted
    Revenue Operations Associate

    Revenue Operations Associate

    Scrut AutomationRajkot, IN
    Job Title : Revenue Operations Associate.Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC).Our mission is to help modern enterprises move beyond simple checklists to buil...Show moreLast updated: 29 days ago
    • Promoted
    Sales Director | Founding Member - AI Powered Global Talent Cloud

    Sales Director | Founding Member - AI Powered Global Talent Cloud

    SkillsCapitalRajkot, IN
    Are you a high-performing sales leader ready to take full ownership of revenue growth in a fast-scaling global tech startup? Do you want to be part of a founding team, build something from the grou...Show moreLast updated: 1 day ago
    • Promoted
    Associate Director - Transport Economist

    Associate Director - Transport Economist

    WSP in Indiarajkot, gujarat, in
    Working with our clients in the public and private sectors, we have supported the successful delivery of billions of pounds of investment. This has encompassed local interventions to address issues ...Show moreLast updated: 21 days ago
    • Promoted
    HR Operations Associate

    HR Operations Associate

    BrightEdgeRajkot, IN
    At Brightedge, we’re building the future of performance marketing through data, creativity, and human insight.Our people are our biggest differentiator — and we’re committed to creating an environm...Show moreLast updated: 20 days ago