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Chief Manager - UX / UI Designer

Chief Manager - UX / UI Designer

ConfidentialGurgaon / Gurugram
25 days ago
Job description

We are looking for a seasoned and visionary UI / UX Design Leader who will own and drive the design strategy across critical digital initiatives. This role demands a high degree of design leadership, people management, effective storytelling along with hands-on execution capability.

Key Responsibilities

UX Strategy & Product Design Leadership

  • Own the end-to-end UX lifecycle for products within your assigned track.
  • Apply  user-centered design  principles to inform design decisions.
  • Develop artifacts including  personas, journey maps, IA, wireframes, and storyboards  .
  • Conduct  heuristic evaluations  ,  expert reviews  and recommend improvements.
  • Plan and execute  qualitative research  independently (interviews, contextual inquiries, etc.).
  • Analyze  user behaviors and competitive UX benchmarks  to inform design.
  • Translate findings into actionable insights that  improve product usability  and desirability.

Cross-Functional Collaboration

  • Work with product managers, business stakeholders, engineers, and vendors to align on goals and design solutions.
  • Ensure that designs are  technically feasible  , meet business requirements, and exceed user expectations.

    • Design Operations Management

  • Create and maintain  user flows, user journeys, IA, wireframes, prototypes
  • Manage UX / UI  effort estimations  and delivery timelines.
  • Contribute to and evolve the design system and UI standards.

    • Project & People Management

  • Oversee design operations, ensuring efficient workflows and high-quality deliverables.
  • Manage design  project timelines, priorities, and quality  of deliverables.
  • Supervise and mentor  Senior Designers  and junior team members.
  • Guide team members on applying research-driven design decisions.

    • Required Skills & Qualifications

  • UX Principles Strong understanding of  UX design principles  , research methodologies and  design thinking  framework
  • Storytelling Ability to convey ideas and concepts through compelling storytelling.
  • Communication Skills Excellent verbal and written communication skills.
  • Problem-Solving Creative problem-solving skills with a strong  analytical mindset  .
  • Experience  12+ years  of hands-on experience in UI / UX design, with at least  4 years in a managerial / leadership  role.
  • Design  Figma, Adobe Suite
  • Collaboration  Miro, Whiteboarding tools
  • Project Management  JIRA, Confluence

    • Preferred

  • Experience in  insurance, fintech, or BFSI domains  is a plus.
  • Exposure to  accessibility standards  , responsive design, and scalable design systems.
  • Strong analytical mindset to turn research into structured problem-solving.
  • Portfolio  An online portfolio showcasing product design work, analytical decision-making, design operations and strategic thinking.

    • Role :   User Research Manager

    Industry Type :   Insurance

    Department :   UX ,  Design & Architecture

    Employment Type :   Full Time, Permanent

    Role Category :   UI / UX

    Education

    UG :   Any Graduate

    PG :   Any Postgraduate

    Skills Required

    Operations Management, Bfsi, Analytical Skills, Project Management, Customer Experience, Qualitative Research, Product Design, Research, Management

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    Chief Manager • Gurgaon / Gurugram