Milestone Technologies - Quality Assurance Engineer

Company Overview :

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility.

Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI / Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestones best practices and service delivery framework.

By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT.

With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation.

The result is a sharper focus on business objectives and a dramatic improvement in employee productivity.

Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.

With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Summary :

This role is critical to ensuring the quality and stability of our next-generation B2B eCommerce experience.

As a QA / Support Engineer, youll work closely with developers, product managers, and system integrators to test and monitor a composable, headless architecture built on commerceTools, ContentStack CMS, and a Vercel-hosted frontend (Next.js).

Youll contribute to quality assurance, debug issues across decoupled systems, and support integrations with ERP, WMS, and PIM platforms in a highly collaborative and modern engineering environment.

Job Qualifications :

• Bachelors degree in computer science, Information Systems, or a related field (or equivalent experience).
• 3- 5 years of experience in software QA or support roles, preferably within a web or eCommerce environment.
• Understanding of eCommerce testing principles including end-to-end order workflows, data validation across systems (ERP, WMS, PIM), customer experience testing, and regression testing.
• Experience with headless commerce platforms such as commerceTools, including catalog, cart, and checkout APIs, is strongly preferred.
• Experience reviewing logs and debugging issues across APIs and web interfaces.
• Familiarity with test case management tools (e.g., TestRail, Xray, etc.), browser developer tools, Postman or similar API clients, and bug tracking systems like Jira.
• Hands-on experience with automation frameworks such as Cypress or Selenium is a plus.
• Support regression testing with reusable scripts over time.
• Familiarity with version control (Git, GitHub, GitLab) and collaboration / documentation tools (e.g., Confluence, Sharepoint).
• Basic understanding of RESTful APIs, GraphQL (used by headless CMS / commerce platforms), and integration testing between frontend, CMS (e.g., ContentStack), and backend systems (ERP, WMS).
• Basic understanding of APIs and integration testing between systems (e.g., commerceTools to ERP / WMS).
• Exposure to cloud platforms such as AWS or Azure is a plus, particularly around deployments, log access, or monitoring tools.
• Knowledge of or exposure to commerceTools, Sage X3, Solochain WMS, or similar platforms.
• Programming / framework experience in C#, .NET, PHP, Laravel, Symfony, Xamarin, or Angular, React, Vue is a nice to have.
• Strong communication skills, attention to detail, and eagerness to learn in a fast-paced environment.

Job Duties :

Our Commitment to Diversity & Inclusion :

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work.

We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

(ref : hirist.tech)