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Senior Presales Consultant - ITSM and Observability Solutions Solutions

Senior Presales Consultant - ITSM and Observability Solutions Solutions

ConfidentialMumbai, India
6 days ago
Job description

Position Overview :

  • Profile : Senior Presales Consultant - ITSM and Observability Solutions Solutions
  • Year of experience : 5+ years
  • Office Location : - Navi Mumbai (On Site)

As a Senior Presales Consultant at Motadata, you will be responsible for leading the presales and collaborating with various departments to design compelling proposals and solutions for our clients. You will play a pivotal role in understanding client requirements, shaping solutions, and ensuring seamless communication between the sales and delivery teams. The ideal candidate should have a strong technical background, excellent communication skills, and a proven track record of successful presales management.

Role And Responsibilities

  • Collaborate with the sales team and partners to understand customer requirements and propose technical solutions.
  • Conduct discovery calls, assess requirements, and gather technical inputs from customers to tailor appropriate solutions.
  • Provide product demonstrations and presentations to potential customers and partners, both in-person and virtually.
  • Prepare documentation such as Solution Architecture, Technical Proposals, Solution Presentations, Scope of Work (SOW), defining solution USPs, Hardware Sizing (BOM), and software specifications.
  • Set up Proof of Concepts (PoCs) as per customer requirements.
  • Stay updated with industry trends and competitor products to maintain a competitive edge.
  • Assist the development team in understanding requirements and defining the scope / statement of work.
  • Engage in regular product training and continuously update knowledge of the company's offerings and associated technologies.
  • Improve product marketability by enhancing packaging, coordinating new product development, or integrating suitable third-party products / solutions.
  • Support the development of sales strategies and go-to-market plans.
  • Collaborate with the product management (PMG) team to relay customer feedback and contribute to product improvements.
  • Attend industry events, conferences, and trade shows to network and generate leads.

    • Skills and Qualifications :

  • Should have worked with NMS or ITSM solutions (such as SolarWinds, WhatsUp Gold, PRTG, Freshworks, ServiceNow, BMC, Motadata etc.).
  • Should have experience in designing solution documents and proposals for NMS tenders.
  • Should have basic knowledge of Networking, Server, Application, Cloud, SDN, and IoT technologies.
  • Should have excellent communication and presentation skills – both verbal and written.
  • Should have deep level understanding of at least one core area of IT infrastructure.
  • Should have a proven ability to build and maintain strong customer relationships.
  • Should have the ability to work collaboratively in a team-oriented environment.
  • Should be willing to travel as per business requirements.

    • Skills Required

    Servicenow, Server, Networking, Iot, Solarwinds, Prtg, Cloud, Bmc, Application, Sdn

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