Customer Experience Associate
IGT SolutionsHaryāna, Republic Of India, IN13 hours ago
Job descriptionQualification : Undergraduates or Graduates (Freshers can apply). Good communication skills in English and Hindi (verbal and written). Basic computer proficiency (MS Office, email handling). Age : 18-28 years preferred; Freshers with a positive attitude and eagerness to learn in the travel sector. Take Home Salary : 16,500 per month. Process Incentives : Up to 5,000 based on performance. Additional Perks : Free Flight Tickets after completing 6 months, One-sided Cab Facility. 6 days working with rotational shifts and offs. Growth opportunities in the aviation and travel industry. Supportive work culture with training provided.
Responsibilities :
- Assist customers with travel-related queries via phone / email / chat for domestic airline services.
- Provide accurate information on bookings, cancellations, and flight updates.
- Ensure timely resolutions to enhance customer satisfaction.
- Adhere to process guidelines and quality standards.
Requirements :
ability to work in rotational shifts.
Salary & Benefits :
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Customer Experience Associate • Haryāna, Republic Of India, IN
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