No longer accepting applications
CRM-Commercial Leasing
Embassy REITKolhapur, IN8 hours ago
Job descriptionSupport CRM automation for reminders, document generation etc. Coordinate and monitor operational level initiatives specific to tenant lifecycle management. Identify process bottlenecks in leasing and CRM workflows; propose and implement improvements, automation or tool updates. Develop and maintain standard operating procedures (SOPs) for contractual renewals, document management, escalations, handovers, exits. Report CRM outcomes and performance indicators to senior management. Foster cross-functional coordination (Leasing, Marketing, Operations, Finance, Legal) to ensure smooth handoff and accountability across stages. Capture tenant feedback and insights; analyse tenant satisfaction, complaints, retention drivers; propose and implement enhancements to CRM processes. Maintain tenant and lease data within ERP systems. Monitor collections (rent, CAM, utilities) and manage payment reminders and aging. Prepare forecast reports to assess performance versus targets. Handle security deposits : oversee deposit collection, tracking, refunds, reconciliation, and related liabilities. Establish CRM workflows / alerts / triggers (e.g. for lease renewals, overdue payments, tenant follow-ups) to ensure proactive engagement. MBA / PGDM Marketing or graduate in hospitality or sales with relevant real estate work experience. Minimum 10 to 12 years’ experience. Should drive and maintain relationships with company’s clients. Responsible for overall customer satisfaction Communication and interpersonal prowess to interact with tenants effectively Should provide inputs and spearhead CRM initiatives along with Corporate Marketing including working with the teams for Client presentations, collaterals, Campaigns etc. Good leadership and ownership skills, ability to motivate, delegate with appropriate follow-up and create engagement within the team Basic technical / civil knowledge of commercial Buildings
Job Purpose :
Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives, strengthening the leasing pipeline, building a high-performing team, and deliver clear business impact.
Key Responsibilities :
Tenant Engagement
- Manage tenant relationships across the portfolio.
- Negotiate desktop renewal leases and complete documentation prior to expiry.
- Serve as point of contact for all tenant communications —queries, escalations, service requests and coordinate with relevant departments for closure in a professional & timely manner.
- Interaction and coordination with Marcom team for all tenant engagement and leasing related marketing activities / initiatives.
Operational Efficiency
Team & Performance Management
CRM Management & Reporting
Qualifications and Work Experience :
Knowledge, Skills and Competencies :
Create a job alert for this search
Leasing • Kolhapur, IN
Related jobs
- Promoted
Product Director - Banking Software CRM (Microsoft Dynamics CRM)
VeriParkKolhapur, IN We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazin...Show moreLast updated: 30+ days ago
- Promoted
Senior SAP CRM Functional Consultant
S2IntegratorsKolhapur, IN We are seeking a highly skilled.SAP Customer Relationship Management.The ideal candidate should have strong expertise in.
SAP CRM functional configurations.You will work closely with business stakeh...Show moreLast updated: 2 days ago
- Promoted
Relationship Manager- (Institutional Sales) PMS & AIF
Nippon India Mutual FundKolhapur, IN The position is responsible for prospecting and selling AIF products to High-Net-worth Individuals through direct sales efforts and third-party distributors, focusing more upon Institutional sales....Show moreLast updated: 2 days ago
- Promoted
- New!
Lead Generation Executive
APPIT Software Inckolhapur, maharashtra, in We are seeking an experienced and dynamic.The ideal candidate will have hands-on experience in B2B lead generation, strong communication skills, and proficiency in CRM and outreach tools.This role ...Show moreLast updated: 13 hours ago
- Promoted
CRM CE Technical - Microsoft Dynamics
HCLTechkolhapur, maharashtra, in CRM CE Technical - Microsoft Dynamics : .Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynam...Show moreLast updated: 23 days ago
- Promoted
Contract Manager
Riviera PartnersKolhapur, IN Riviera is seeking a Contracts Manager to join our dynamic team.In this role, you’ll play a key part in managing the full contract lifecycle across sales, vendor, and partner agreements.We’re looki...Show moreLast updated: 2 days ago
- Promoted
Partner Relationship Manager
Parrot CTFsKolhapur, IN Parrot CTFs offers modern cybersecurity training and enterprise-grade consulting through a robust Capture the Flag (CTF) platform.
With over 150 real-world challenges and specialized tracks in areas...Show moreLast updated: 2 days ago
- Promoted
D365 CRM Developer
Zensar TechnologiesKolhapur, IN Job Description – Dynamics 365 (CE) CRM Developer.NET, JavaScript, Plugins, Power Automate, Azure (Logic Apps, Functions), Dataverse.Show moreLast updated: 22 days ago
- Promoted
Lead Crypto Market Maker
ZerospreadKolhapur, IN Lead Crypto Market Maker / Liquidity Provider.This role operates on a night shift schedule (opposite to Dubai timezone, around UTC−8).
At least 2 years of experience in crypto market-making is requi...Show moreLast updated: 2 days ago
- Promoted
Portfolio Relationship Manager-SME-Sales
ConfidentialKolhapur, India The Portfolio Relationship Manager (PRM) in the SME segment of Wholesale Banking is responsible for managing and growing a portfolio of corporate clients with turnover ranging from 50 to 500 crores...Show moreLast updated: 6 days ago
- Promoted
Manager - Crm
EmeritusSāngli, Republic Of India, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 12 days ago
- Promoted
Manager - CRM
EmeritusKolhapur, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 13 days ago
- Promoted
Virtual Relationship Manager-Elite
upGrad RekrutSāngli, Republic Of India, IN Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers.
Drive remittances across all managed and s...Show moreLast updated: 1 day ago
- Promoted
Senior Investment Advisor - Hnwi & Private Capital Relations
Friendly Franchisees Corporation / Silver Star Real Estate LLCKolhāpur, Republic Of India, IN Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a well-connected and relationship-driven.Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a we...Show moreLast updated: 12 days ago
- Promoted
Investor Relations Specialist
Talentojsangli, maharashtra, in About the Role : We’re looking for enthusiastic Investor Relations Executive to join our team and help investors have a seamless experience.
You’ll be the first point of contact for customers, handli...Show moreLast updated: 30+ days ago
- Promoted
Virtual Relationship Manager
upGrad RekrutKolhāpur, Republic Of India, IN Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals.
Drive remittance business across managed and sourced p...Show moreLast updated: 1 day ago
- Promoted
Customer Relationship Management Developer
Tata Consultancy ServicesSāngli, Republic Of India, IN Design, develop, and implement solutions in Dynamics 365.Develop and maintain custom plugins, workflows, and integrations using C#, JavaScript, and HTML.
Work on Power Platform components such as Po...Show moreLast updated: 2 days ago
- Promoted
Senior Investment Advisor - HNWI & Private Capital Relations
Friendly Franchisees Corporation / Silver Star Real Estate LLCKolhapur, IN Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a well-connected and relationship-driven.Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a we...Show moreLast updated: 30+ days ago