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Relationship Manager - City Union Bank

Relationship Manager - City Union Bank

Tata AIA Life Insurancethanjavur, India
1 day ago
Job description

Job Description

  • Position Overview

Position Title

Relationship Manager

Department

CUB

Level / Band

Executive - 201

Role Summary :

  • Visit partner branches and interact with Bank branch managers
  • Ensure sales targets assigned are met on every parameter
  • Interact with customers to explain the products and solutions
  • Help branches mapped to her / him help achieve insurance sales targets
  • Organizational Relationships
  • Reports To

    Cluster Manager / Regional Sales Manager

    Supervises

    NA

  • Job Dimensions
  • Geographic Area Covered

    Branches

    Stakeholders Internal

    Supervisors, Ops, Underwriting, Legal

    External

    CUB

  • Key Result Areas
  • Partner and Client Management

  • Exceeding branch level targets (NB, renewal, STP, digitization, product mix etc)
  • Interact with the Bank branch teams and customers to explain the products and promote the brand
  • Sales and support to all branches assigned – complete documentation, medicals, close pending documentation.
  • Drive local contests and engagements to engage teams
  • Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life
  • Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
  • Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
  • Aid the bank branches to adopt new processes and technology
  • Ensure sales targets assigned are met on every parameter

  • Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.
  • Align partner to ensure both teams are working towards the same goal
  • Customer service

  • Ensure adequate customer service – grievance redressal, claim settlement, renewal etc.
  • E Skills Required

    Technical

  • Good product knowledge
  • Working knowledge of MS Office
  • Behavioral

    Essential

    Desired

    Interpersonal skills

    Communication skills

    Creative thinking skills

    Supervising / Leadership skills

    Teamwork Skills

    Influencing skills

    Relationship Building skills

    Decision making skills

    F Incumbent Characteristics

    Essential

    Desired

    Qualification

    Graduation

    Insurance specific training

    Experience

    2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable

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