Network Engineer

IP Routing and Switching

Shift Timings : Australian Business Hours (03 : 30 AM to 12 : 30 PM IST / 02 : 30 AM to 11 : 30 AM IST)

Experience Level : 2-5 years

Location : Chennai

Customers Role Overview : Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning, configuring, and troubleshooting access network and services for enterprise customers.

The role demands a strong technical foundation in Carrier Ethernet, IP routing, and switching, alongside the ability to manage escalations and support field engineers.

This is a hands-on role requiring adherence to agile delivery processes, stakeholder communication, and the flexibility to work in secure environments or shifts.

Key Responsibilities :

• Provisioning : Provision and configure access networks manually and through automation tools. Engage with relevant workgroups to ensure that Outages & Migration activities will improve Network performance, remove legacy platforms, and consolidate Network resources whilst ensuring minimum impact and disruption to End Users and other Customer platforms.
• Identify and resolve network provisioning failures, determining root causes and recommending corrective actions.
• Support field engineers remotely for commissioning new services.
• Optimize provisioning processes for agile and timely delivery.
• Manage escalations within the team and ensure clear communication with stakeholders.
• Testing and Migration : Perform throughput and performance testing using tools like Wireshark and Geoprove. Troubleshoot enterprise voice provisioning issues, including SIP PRI.
• Conduct network validations and assist in migrations with minimal service interruptions. Collaboration : Engage with global customers, providing regular updates on provisioning and testing. Work closely with cross-functional teams to deliver end-to-end enterprise network solutions.
• Ensure compliance with workplace health and safety (WHS) policies.
• Additional Requirements : Work shift hours as required, including in secure rooms if necessary.

Required Technical Skills & Experience :

Preferred Qualifications & Certifications :

Education Qualification : Any B.E Graduate / preferably B.E ECE & Telecommunication