AI Engineer

About the Company : - Founded in 2019, this Jakarta-based fintech startup focuses on digitizing financial services for Indonesia’s micro, small, and medium enterprises (MSMEs). This role is based out of Indonesia.

About the Role : - We are looking for a highly skilled AI Product Engineer to lead the development and integration of AI-driven solutions, driving automation and efficiency across multiple business functions. In this role, you will play a crucial part in building scalable tools and workflows, optimizing internal processes, and fostering continuous productivity improvements. Your expertise will directly contribute to accelerating our GTM strategy, enhancing operational scalability, and shaping the future of AI adoption within our company.

Role : AI Product Engineer

Location : Jakarta (Relocation support provided by the organization)

YOE : 1 to 7 years

Must-Have Skills :

Hands-on experience with D eployment

Expertise in AI Agents, Generative AI, and Large Language Models (LLMs)

Understanding of Conversational AI frameworks, Langchain etc

Experience working with LLaMA or similar open-source LLM architectures

Key Responsibilities :

1) AI Powered Automation & Operational Scaling

Lead the development and integration of cost effective AI systems, leveraging LLMs and AI agents to optimize business operations, automate workflows, and improve customer support processes.

Implement AI-based self serve tools to reduce operational dependencies.

Collaborate with product and engineering teams to integrate AI driven automation into products, customer support, and internal operations.

Identify and implement AI tools to enhance team productivity, GTM strategies, and business scalability.

2) AI Systems Architecture & Development

Set up evaluation frameworks for AI systems & drive experimentations to optimize performance

Lead the development and integration of AI agents for business automation (e.g., customer support, operations, GTM workflows).

Rapidly prototype with AI tools iterating from proof-of-concept (POC) to full-scale production deployment, aim to minimize software development costs and maximize ROI

3) Technical Leadership & Strategy

Assist in developing AI roadmaps and strategies to drive innovation and long term efficiency.

Ensure AI solutions align with business objectives, compliance standards, and scalability needs.

Establish best practices for AI governance and continuously drive learning within the team.

Preferred Qualifications :

Experience in natural language processing (NLP) and conversational AI development.

Familiarity with cloud platforms AWS / GCP / Azure.

Strong problem-solving and analytical skills with a focus on performance optimization.

Excellent communication skills to collaborate with cross-functional teams effectively.

Experience with machine learning frameworks and tools