Program Delivery Lead

Job Title :

• Project Manager – US Business
• Location :
• Bangalore | 5-day office (Monday-Friday)
• Shift Hours :
• 1 : 00 PM – 10 : 00 PM IST (US hours as needed)
• Experience :
• 5-8 years
• Job Overview :

As a Project Manager, you will lead strategic client engagements for our US collections and financial services portfolio. You will own the complete client journey from initial onboarding through expansion, ensuring exceptional delivery and driving measurable business outcomes. This high-visibility role directly impacts our growth trajectory in the US market, placing you at the forefront of Voice AI and GenAI innovation. You will manage implementations of our industry-leading conversational AI platform and shape how enterprises leverage AI for customer engagement.

You will be at the forefront of revolutionizing how enterprises approach collections through cutting-edge AI technology, directly impacting millions of customer interactions. Your work will shape the adoption of Voice AI and GenAI in financial services while building lasting partnerships with leading US organizations. This is a unique opportunity to work with state-of-the-art AI technology and drive innovation in the collections industry.