Software Engineer

Job Summary :

We are seeking a highly skilled and forward-thinking Technical Analyst with expertise in Automation and Artificial Intelligence (AI) to drive innovation and efficiency across our IT and business operations. The ideal candidate will analyze technical systems, identify opportunities for automation, and implement AI-driven solutions to enhance performance, reduce manual effort, and improve decision-making.

Key Responsibilities :

Technical Analysis & Solution Design

Analyze business and technical processes to identify automation opportunities.

Collaborate with stakeholders to gather requirements and translate them into technical specifications.

Evaluate existing systems and recommend AI enhancements.

Automation Development & Deployment

Design, develop, and deploy automation workflows using tools like Power Automate or Python-based scripts and ensure support after deployment.

Integrate automation solutions with enterprise platforms (e.g., ServiceNow, SAP, databases).

Monitor performance of automation and AI solutions, ensuring reliability and scalability.

Continuously improve solutions based on feedback and performance metrics.

Create and maintain technical documentation, user guides, and training materials.

Train end-users and support teams on new tools and processes.

Required Skills & Qualifications :

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

3 to 5 years of experience in technical analysis, automation, or AI implementation.

Proficiency in automation tools (e.g., Power Platform, Python / PowerShell scripting).

Strong understanding of APIs, data integration, and cloud platforms (Azure).

Excellent problem-solving, communication, and stakeholder management skills.

Technical skillset Required : Python, PowerShell, Azure DevOps, Azure Services, CoPilot Studio, CoPilot, Power Platform

Preferred Qualifications :

Experience with ITSM platforms (e.g., ServiceNow), SAP, or enterprise data warehouses.

Familiarity with Agile / Scrum methodologies.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses.

Learning and development

Our people are our strength which is why we offer leadership training, coaching, mentoring, professional development, and international opportunities. Whichever direction you choose to go in – whether it’s a well-trodden path or a completely new part of the business – we’ll support you. Our managers champion their people, powering their personal development and helping them to reach their full potential.

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued, and have a sense of belonging which is what we strive to achieve.

Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision and our values, and that you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, we welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.