General Manager - Governance

Description

As the General Manager - Governance at Livspace, you will serve as the control anchor for all governance-related practices in your city. You’ll ensure that processes, policies, and compliance mechanisms are implemented and followed across functions like design, project execution, customer experience, and especially partner / vendor management. This is a strategic and hands-on role that ensures operational discipline at the city level. You will closely work with internal teams and external partners to identify gaps, mitigate risks, and uphold Livspace’s governance and compliance standards.

Job Description

• Graduation / Post Graduation
• 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity.
• Experience working with external partners / vendors in project-based or platform businesses.
• Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training.
• Strong communication, analytical, and reporting skills with a bias for action.
• Background in real estate, interior design, consumer services, or execution-led businesses preferred.

Roles & Responsibilities

Key Responsibilities

City Governance & SOP Adherence

Risk & Non-Compliance Management

Audit Readiness & Documentation

Stakeholder & Partner Coordination

Reporting & Escalation Management