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(3 Days Left) Manager - MDM

(3 Days Left) Manager - MDM

AB InBev GCC IndiaIndia
10 hours ago
Job description

Job Description

Lead offshore Master Data team

  • Coach & develop team to ensure expected SLA performance
  • Standardize and automate processes with the help of NoCC team to reach maximum efficiency.
  • Ensure correct / timely proceeding of supportive financial and non-financial operations
  • Ensure accurate and on-time set-up, modification, and maintenance of master data in system(s)
  • Manage training, routine, people development and other compliance activities
  • Manage and build relationships between the GCC, business unit and stakeholders

Master Data Management activities execution (check and control)

  • Ensure Master Data team is managed within agreed timescales and with agreed quality level
  • Quality check of the master data set-up to ensure infractions are corrected prior to impact to the business operations or customer relationship
  • Ensuring end-to-end process of managing master data is proceeded in an efficient way
  • Support project initiatives, including active participation

    • General management activities

  • MICS / Risk Management / Audit compliance target management, including creation of sustainability model and action plans for open issues (MICS, GRM and EP Audit with 100% Quality)
  • Back-up planning (100% for the team)
  • Maintenance of Training Tracking Tool and elaboration of action plans to minimize knowledge gaps
  • SLA / KPI’s achievement and monthly update, quality monitoring of team performance and take the actions to close the gaps
  • Ensure maintenance / update of the process training documentation (L5) as per EP standards
  • Review and recommendation of any enhancements for improving the current workflow in order to increase efficiency within the process
  • Perform routine management (cascade, stand-up and one-to-one etc.) in accordance with Excellence Program
  • Communication flow to and from team (positive interaction with external parties, BU & ZCC employees)
  • Best practice sharing within the overall business
  • Assist in developing procedures for non-recurring transactions and events
  • Perform other duties as requested by the Functional Lead

    • People management activities

  • Ensure compliance with all safety procedures and safety training requirements
  • Ensure teamwork is adequately equipped to perform their duties and responsibilities
  • Administrative people management
  • Create and maintain a positive work environment
  • Execution of People Cycle in accordance with Excellence Program (Targets setting and cascading, Competency appraisal and Operational Performance Review, Personal Development Plans and Recovery Plans etc.)
  • Strategies the People plan and Responsible for Project related activities from Functional lead and ensure to deliver on time with expected quality
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    Manager Mdm • India