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Regional Accounts Executive - Corporate Office

Regional Accounts Executive - Corporate Office

Rentokil InitialMumbai, MH, IN
30+ days ago
Job type
  • Quick Apply
Job description

About the Role :

  • The Regional Account Executive is responsible managing the Tier-2 customers for the assigned location. He is responsible for managing the entire life-cycle of the existing customers of the sector assigned and winning new ones, individually taking responsibility of the top customers and prospects.
  • The incumbent will report to the Regional Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities :

  • Managing existing customers
  • Customer retention
  • Annual contract renewal with price increase
  • Collection / DSO management
  • Up-selling
  • Business development (farming) from the existing customers
  • Market survey, competitor analysis to understand gaps of our services.
  • Support the service team by providing customer feedback.
  • Attend other work-related duties as may be assigned from time to time.

    • Key Deliverable :

  • Retention of assigned regional accounts of 95% +
  • On-time customer contract renewal of 100%
  • Price increase from existing customers of 10%
  • Manage collection and DSO as per set target
  • Generate farming business from existing and new customers as per the Monthly, Quarterly and Yearly target set

    • Requirements

    Competencies (Skills essential to the role) :

  • Strong interpersonal skills. Ability to work well with teams at the branches and with cross- functional teams at CO
  • Excellent Customer Relationship management skills
  • Collaborative leadership style
  • Excellent interpersonal skills
  • Problem-solving and analytical skills
  • Proven track record of customer management and business development
  • Ability to work with cross-functional teams

    • Educational Qualification / Other Requirement :

  • Bachelor’s Degree (or its equivalent) with overall experience of at least 3 to 5 years spread across front line B2B sales, Account Management
  • Fair knowledge of the geography in which the position will be based
  • Good working knowledge of Word, Excel and PPT

    • Benefits

    What can you expect from RPCI?

    ➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in :

  • Safety
  • Integrity
  • Innovation
  • Learning & Development
  • Open & Transparent
  • Performance Orientation
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