User Experience Designer

About Jivox

At Jivox, we're pioneering the future of commerce media where Generative AI meets real shopper data through our AI-native platform, DaVinci Commerce, to create personalized brand experiences. We focus on innovative solutions like agentic shopping ads, autonomous creative compliance, and a platform that launches commerce campaigns in under 5 minutes. Our work powers some of the world's most recognizable brands (Nestlé, P&G, Unilever) and major retailers (Giant Eagle, Stop & Shop) as they navigate the rapidly evolving commerce media landscape.

If you're excited about explaining cutting-edge AI technology to marketing professionals representing some of the largest global brands, this is the place for you.

Recognized as a leader in creative advertising technologies by Forrester Research, Jivox delivers 1 : 1 messaging throughout the customer journey, seamlessly linking paid and owned media. Jivox has offices in San Mateo, New York, Bangalore, Singapore and London.

This role will be reporting to the head of product.

The Opportunity

We are looking for a UX Designer to join our Product team, who'd help us improve the platform to suit the needs of our B2B customers in a more self-serviced manner. The innovation traits for the user experience process should complement the cutting-edge technology that our Jivox IQ platform offers as a whole.

You will work closely with the Product Managers and the Engg Leads to efficiently and effectively formalize UI design, design tools usage, and design consistency checks across the board. As a part of Jivox’s Product team, you would help design the product for our global Self-service clientele. Our portfolio of global clients includes the likes of Marriott, Mazda, Nestle, IBM, Fedex and Cathay Airlines.

Job Location - Bangalore

Roles and Responsibilities :

Own the UX vision and execution for the product

Capture feedback from our client-facing teams and translate them to UX requirements

Lay out design visions for front-end designers and developers

Introduce modern design principles and methodologies for the product

Lead the communication from a UX perspective for product strategy discussions

Required Experience :

Experience working on a strong portfolio of UX / UI design projects in Enterprise SaaS companies

Expert knowledge of UI design tools like Figma, etc.

Proven success in visual design and ability to articulate thoughts and ideas through drawing, HTML, and CSS

Working familiarity to implant design thinking

Iterative approach to finalizing designs and visual treatment. Ability to track design performance in product and suggest improvements incrementally.

Ability to deliver HTML / CSS mockups - should be able to go beyond Photoshop, Fonts and Colors into end-to-end experience

Proactive to contribute and take initiatives to engage stakeholders internally and externally

Applicants must have experience in the following :

• (1) Product experience in an agile, product development environment;
• (2) Creating product from concept to execution;
• (3) Creating digital sketches / prototypes from lo-fi to hi-fi to help design thinking process and communicate concepts to team members;
• (5) project experience in concept ideation, UI concepts / wireframing, design strategy, and working across multiple form factors;

(6) Using qualitative and quantitative data to drive design solutions; and

(7) working with a design system like Material Design / Design Thinking for product execution

Education :

Bachelor’s / Masters degree in Visual Communications, Graphic Design, Visual Design, Interaction Design, Web Design, a related field, or an equivalent plus 3 years of progressively responsible post-baccalaureate experience in job offered or related design role.

Experience :

5 to 7 years of UX experience