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Head - ADM

Head - ADM

ConfidentialBengaluru / Bangalore, India
9 days ago
Job description

Synopsis of the role

Delivers and manages production operations for all applications that are part of the designated business domain. Responsible for ensuring their current functioning in production at all times.

What You'll Do

  • Be the accountable executive to deliver and manage production tech operations for the applications in your designated business area.
  • Develop strong working relationships with local stakeholders like Product, Ops, HR, Finance etc.
  • Deliver all applications and maintain them in production through a combination of own development, vendor development, or vendor products so as to ensure that end business outcomes are achieved.
  • Vendor Management
  • Review and track Supplier SLAs and KPIs to ensure optimum portfolio support for Delivery teams
  • Technology Controls
  • Manage Technology Enterprise Risk Register
  • Representing Technology in Governance forums and initiatives like Risk Committee
  • Establish and maintain the Business Process Architecture for core Technology Processes with support of accountable process owners.
  • Business Strategy and Planning
  • Ensures that operational procedures are fit for purpose, and that operational problems are identified and resolved

What Experience You Need

Mandatory

  • Senior bankingTech Delivery Leader with senior tech delivery head roles in banks / investment banks.
  • Experience of 14 to 17 years out of which at least 7-9 years in delivering enterprise business solutions
  • Experience with a bank with exposure to RBI submissions, audits, and assessments
  • Proven ability to work with others to achieve results and proactively address sources of conflict and emotion with focus on the best solution

    • Preferred

  • Experience of setting up and managing high performance bank tech architecture from scratch.
  • Evidence of developing and maintaining effective relationships across business and IT in a matrix-structure / international organization

    • What Could Set You Apart

  • Understands and implements industry leading trends and uses knowledge to identify factors that differentiate Equifax from its competitors.
  • Possess the required in-depth knowledge and experience needed to operate independently with limited guidance and oversight.
  • Apply new perspectives on existing solutions to solve complex problems.
  • Demonstrates solid understanding of customers' perspectives to advocate for customer needs and gain commitment for the resources needed to meet those needs
  • Make decisions within guidelines and policies that impact a range of customer, operational, process, or project activities
  • Provide behaviorally oriented performance feedback to others without hesitation, even when the feedback is difficult to deliver

    • Skills Required

    Vendor Management

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    Head • Bengaluru / Bangalore, India