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CX Support Executive

CX Support Executive

Uni SeoulKochi, IN
2 days ago
Job description

We’re Hiring – CX Support Executive | Uni Seoul 🌟

📍 Location : Kalyani Nagar, Pune

🕒 Full-Time

🎯 1–3 Years Experience

At Uni Seoul , we don’t just sell products — we create experiences that bring joy to everyday living. We’re looking for a CX Support Executive who will be the voice of Uni Seoul , ensuring every customer interaction is smooth, empathetic, and delightful.

💡 What You’ll Do :

  • Manage customer queries across calls, emails, WhatsApp & social platforms
  • Handle returns, exchanges & escalations with empathy
  • Support loyalty & retention campaigns
  • Collaborate with Ops & Tech teams to ensure seamless experiences

💡 What We’re Looking For :

  • 1–3 yrs experience in CX / Customer Service (Retail / D2C preferred)
  • Strong communication & problem-solving skills
  • Familiarity with CRM tools / OMS / ticketing platforms
  • A customer-first mindset & Excel proficiency
  • ✨ Why Join Us?

  • Be part of a fast-growing lifestyle retail brand
  • Exposure to CX, retention & loyalty programs
  • Work with a young, collaborative team
  • Employee perks & growth opportunities
  • 📩 Apply now by sending your CV to talent@uniseoul.in

    with subject line :

    Application – CX Support Executive

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    Support Executive • Kochi, IN

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