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Salesforce Service Cloud engineer

Salesforce Service Cloud engineer

Anicalls (Pty) Ltdmumbai, India
10 hours ago
Job description
  • Experience : 10+ years of applicable IT experience
  • Certification in Salesforce.com
  • Minimum of 5 years of experience with Salesforce.com Service cloud - Case Management, Knowledge Management, Customer Communities portal
  • Minimum of 5 years of experience leading teams.
  • Minimum of 2 years of experience Genesys Pure cloud (optional)
  • Experienced with working in DevOps model
  • Experienced working with global business stakeholders and multiple IT teams.
  • Good Coordination and Communication skills
  • Experience in Contact Center / Customer Service business area is a plus.
  • Exposed to working or integrating with Automation Solutions (optional)
  • Experience with leading teams involving multiple technology platforms
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    Salesforce Service Cloud • mumbai, India

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