Property Operations Manager

COMPANY DESCRIPTION

Rainforest & Talisman is an independent luxury villa rental company located in North Goa, offering a curated selection of elegant holiday homes. Each villa is designed with a blend of comfort, style, and tranquillity, providing an ideal setting for short stays, weekend retreats, or extended holidays. The properties range from two to eleven bedrooms and are supported by dedicated, professionally trained teams. Guests enjoy features such as private pools, lush gardens, and customized in-villa services, ensuring a seamless and memorable luxury experience.

ROLE DESCRIPTION

This is a full-time on-site role for a Facilities Manager based in North Goa. The Facilities Manager will be responsible for overseeing the maintenance and operations of multiple luxury villas, ensuring quality standards are met. Day-to-day tasks include managing the upkeep of properties, supervising housekeeping and maintenance teams, liaising with vendors for services, and addressing guest concerns promptly. The role also involves ensuring compliance with safety regulations and maintaining a high standard of customer satisfaction.

QUALIFICATIONS

• Facility management skills, including maintenance oversight and operational planning
• Ability to manage and supervise teams, including housekeeping and maintenance staff
• Vendor management, budget planning, and effective communication skills
• Problem-solving and organizational abilities to ensure seamless villa operations
• Knowledge of health and safety standards in the hospitality or property management industry
• Previous experience in luxury property or hospitality management is a plus
• Proficiency in relevant software for scheduling and reporting is advantageous
• Bachelor's degree or equivalent in Hospitality Management, Business Administration, or related field